Top 5 EdTech Trends to Watch

Usually, top trends lists are published at the beginning of the year. But there’s nothing usual about this year, especially when it comes to evolving trends. COVID-19 has become a catalyst for change, accelerating the adoption of digital technology across all industries. Under challenging conditions, education was completely transformed as schools scrambled to utilize the latest technology. That’s why we’ve decided to pause mid-year to reflect on what innovations in EdTech have recently emerged and what trends will likely stick around. 

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1. Immersive Learning Goes Mainstream

VR technology is an effective way to provide a personalized learning experience, enhance visual learning and save on physical equipment. Anecdotal evidence suggests that VR in the classroom increases students’ ability to retain information by 60-70%. It also allows training for hazardous jobs without exposure to high-risk environments. Furthermore, the mobility of technology ensures accessibility to world-class facilities for remote students without the burden of traveling or relocating.

Look for more institutions to adopt this state-of-the-art EdTech as VR headsets drop in price and immersive technology advances. Vocational education and training provider TAFE SA recently deployed 30 Lenovo Mirage VR headsets to aid education for their Air Conditioning and Refrigeration Servicing Courses. Students have a 1:1 approach with the headsets to explore and experience high-risk areas they would not ordinarily see as apprentices.

2. Distance Learning is Here to Stay

Even as schools reopen for in-person learning, administrators are extending remote learning plans. Sorry kids, if you’re in the New York City public school system, no more snow days spent sledding and building snowmen. Because NYC districts distributed hundreds of thousands of devices during the pandemic, snow days have been canceled and replaced with online learning days.

In addition, schools across the country are adopting a hybrid approach and online learning options to meet the needs of students who thrive academically in a virtual environment. According to a recent Rand Corp. survey, about one in five districts are considering adopting virtual school as part of their portfolio post-pandemic. 

3. 1:1 Goes Global

Sped up by school closures and remote learning requirements, many districts reached their 1:1 device-to-student ratio goals years ahead of schedule. Even if schools worldwide don’t yet have a device in the hands of every student, they have distributed millions more laptops, tablets and Chromebooks than ever before. Acquiring a device for each student has led to another emerging trend—. As students and educators go back to school this fall, their loaner devices will be returning too.

Those districts keeping their 1:1 ratio long-term will need to address how to best store, charge and secure their new devices without burdening school staff. One solution to set up your school for success is to invest in easy-to-cable open-concept charging carts. Pre-pandemic, technology carts helped make a limited number of computers shareable among multiple classrooms. Now, these same resources will take on a new role. Carts enable educators to plug in 30 or 40 devices without worrying about having tons of outlets in each classroom. Students leaving their devices at school overnight can take advantage of the secure storage benefits of tech carts and smart lockers. In addition to security, they offer an easy way to redistribute the devices at the start of the school day.

4. Digital Equity Comes into Focus

Procuring and handing out devices is only one side of the remote learning equation. In the US, 14% of students between the ages of 3-18 can’t connect to the internet at home. Unicef reports that worldwide, over 400 million students have no access to digital or broadcast lessons.

Innovative educators and community partners are hard at work bridging the digital divide to ensure no child misses out on learning. Many new programs have emerged—from Wi-Fi-enabled school buses in California to SIM-enabled internet dongles in Victoria. All aimed at delivering internet connectivity to underserved student households.

Achieving digital equity also relies on preparing for the inevitable. School-issued equipment used at home for remote learning or homework will break, and cables will go missing. District CTOs and CIOs have learned over the past year that they can’t assume students have a backup device. If a device is damaged, most students can’t participate in lessons—which puts them behind until they return to school for a replacement. A better solution is to deploy smart lockers such as LocknCharge FUYL Towers in public places throughout a neighborhood. Ideal locations are open after hours, such as a community resource center, a Boys & Girls Club or a local restaurant. Stocked with replacement devices, smart lockers offer secure storage, no-contact pickup and easy access 24/7. Once a student reports a device requires attention, a staff member can assign that student to a specific locker. Using an admin-defined PIN, the student can swap their broken device for a ready-to-use one. By spreading Towers throughout the district near transit hubs, no family has to travel farther than another, making this a more equitable option that reduces learning loss.

5. More Evidence-Based Procurement Decisions

When faced with stretched budgets, schools are getting smarter with their technology investments. According to ResourcEd, “Schools are much more likely to invest in technology based on evidence that it supports their school’s learning requirements and challenges.” Schools searching for tech that integrates easily within their existing infrastructure are looking for solutions that won’t quickly become obsolete.

Most technology in schools is replaced every 3-5 years. Investing in future-proof technology can have a significant impact on budgets and employees’ time. For example, imagine the costs and time your district could save by not replacing charging solutions every time new devices are rolled out.

The only certainty about the future of education is that it’s uncertain. The trick is to be ready for whatever scenario comes your way—including developing an EdTech plan that empowers students and teachers to focus on the task of learning. Learn how best to navigate educational technology in an ever-changing landscape.

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In-Person Learning Readiness: Tips for Transitioning Your 1:1 Device Program

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Sped up by Coronavirus school closures and remote learning requirements, many districts reached their 1:1 device program goals years ahead of schedule. In the Newark school system, 98% of the district’s students now have access to laptops or tabletsBuffalo Public Schools hit a milestone late last year of a device for every student, up from an average of six devices per classroom. Even if all schools don’t yet have a device in the hands of every student in need, they have distributed millions more laptops, tablets and Chromebooks than ever before.  

The demand of parents working from home and kids learning remotely, coupled with component scarcity, have resulted in massive shortages of Chromebooks and laptops. As a result, acquiring a device for each student has not been easy. And that’s just the first step of a successful 1:1 device program. Many obstacles remain in areas related to teacher training, funding and internet access.  

Another hurdle districts will soon face—how to best transition remote devices to in-person classrooms. As EducationWeek explains, “At some point in the future, whenever it’s deemed safe for school buildings to reopen, students will be returning those loaner devices. Then, the process starts to transition tens of thousands of brand-new laptops into devices intended to provide a digital boost to learning inside school buildings. 

Set Up Your School for Success this Fall 

Come fall, whether devices are staying in school or going home every night, the restrictions caused by COVID-19 have added a new set of challenges to laptop and tablet charging, disinfection, storing and redistribution. You need proven solutions to make 1:1 device programs more efficient for students and less burdensome on school staff.

 
Challenge
Solution

Summer Vacation 

Are you faced with the daunting task of bringing all of your loaner devices back for sanitization and servicing before starting the new school year? In-person device drop off increases the risks of virus spreading. 

Arrange for safe drop off and pickup. 

With our robust online management portal for FUYL Tower, IT Admins can manage Smart Lockers remotely. Parents place devices in a compartment at a scheduled time; staff then tracks the activity to see when the compartment was accessed, reset PINs, open doors and more. Tablet devices can also be sanitized using UVone to prevent the spread of bacteria on devices. 

Return-to-School Planning 

When students return full-time to classrooms, does your faculty fear device storage, charging and redistribution for their new 1:1 device program? Are you stressed that devices won’t be charged when in-person learning resumes? Does the idea of cabling/unwiring all of your charging carts keep you up at night? 

Invest in an open-concept charging cart. 

End your cabling nightmares and improve employee satisfaction with easy-to-cable open-concept charging carts. Joey Carts are super easy to cable, making setup a breeze. Baskets securely store and transport large numbers of laptops, tablets, and other technology when not in use. By placing the devices in baskets, devices are quickly loaded and unloaded into a cart, allowing them to be charged in batches very easily. 

Broken Devices 

Broken devices put an increased burden on school staff and resources. With 10% of devices going missing or broken during each year of mobile deployment, the burden can quickly compound. There’s no denying that your new school-owned devices will need repair during the school year. 

When students and faculty have equipment that breaks or is lost, you need a way to get it back without putting your staff or parents at risk.

Streamline your break/fix program with a Smart Locker. 

By designating a smart locker as a device repair drop point, school staff no longer waste valuable time tracking down and collecting broken devices. 

Reduce device downtime by streamlining your frictionless break/fix workflow. Employees and students can easily drop a broken device in the FUYL Tower and retrieve a new device while theirs is being fixed. 

Cybersecurity 

Not using your pet’s name for a password is a great first step to securing your school’s digital assets. But an even better one is keeping devices out of the wrong hands in the first place. Did you know that 41% of data breaches are due to lost and stolen mobile devices? It’s essential to protect your students and your school by securing devices with digital security and physical security when not in use. 

Secure your devices from physical attacks.  

Implementing durable, secure charging stations will protect devices and the data on them—not to mention decrease costs. A centralized point of secure charging helps schools provide a repository for tablets and laptops, reducing breakage and loss. The critical oversight of not protecting your devices when not in use can create painful hassles for students, teachers and administrators alike. By using a secure device charging station, you’ll minimize per-student and per-educator device costs.

 

Check out more proven solutions to address 1:1 challenges such as forgotten or dead devices.  

Most experts express optimism that the majority of K-12 students will be back in-person full-time this fall. When students and educators return, classrooms won’t be the same as they were pre-pandemic. As you consider health and safety mitigation measures, be prepared to address the challenges of students and staff returning with their loaner devices tooCharging, securing, managing and sanitizing hundreds if not thousands of laptops and tablets may seem overwhelming, but it doesn’t have to be. We specialize in facilitating deployment for 1:1 device programs and shared device programs, and we’re here to help. 

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Healthy Devices, Healthy Employees: 5 Tips for a Safe Return to Work

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Is your organization preparing for remote employees to return to the office? Keep in mind, when your team members come back, so do their contaminated laptops, tablets and phones. Streptococcus, MRSA and E. coli have all been found lurking on devices. Nonporous surfaces like smartphone screens can also make them a perfect environment for the coronavirus.

As an employer, it’s your responsibility to have infection control policies, procedures and training in place. You must also provide infection control supplies. If an organization doesn’t take reasonable steps to protect employees, it could be held liable for a coronavirus transmission in the workplace.

As you create a plan for a safe return to work environment, it’s essential to include steps to mitigate the risks of maintaining and sharing devices in the wake of the COVID-19 pandemic. We’re here to help with five tips to reduce the spread of smartphone bacteria and infections by improving sanitization and limiting physical interactions.

The more layers of effective interventions that are implemented, the less likely your business will contribute to the spread of COVID-19.
—Cleveland Clinic
Tip 1: Clean Your Hands and Your Devices

No single tactic for keeping employees safe is 100% effective, advises the Cleveland Clinic. However, multiple layers of effective interventions serve as safeguards when used together. “The more layers of effective interventions that are implemented, the less likely your business will contribute to the spread of COVID-19.” In addition to masks, social distancing, routine cleaning and frequent handwashing, device sanitization can reduce infection risk and increase workplace device safety.

By touching a contaminated surface, then texting and making calls, your phone can become a culprit for spreading infection. By lowering germs on surfaces through proper sanitization methods, you’ll break free from the endless loop of cross-contamination.

While alcohol-based wipes will disinfect touch screens, they take upwards of three minutes to be effective. The UVone™ UV-C Disinfection Station is a better way to disinfect touchscreens because it works in just 30 seconds—six times quicker than traditional wipes. UV-C light also disinfects in a consistent manner, making it more reliable and efficient than wipes. Plus, it is the perfect zero touch solution to ensure technology cleanliness and does not degrade the integrity of devices over time.

Tip 2: Create an Overnight Charging Location for Shared Devices

Recently, the Little Friends® nonprofit agency transitioned back to in-person schooling at its new facility. With staff and students’ health and safety in mind, plexiglass partitions were installed, social distancing and mask protocols were adopted, and a nightly cleaning schedule was implemented. In addition to these mitigation measures, the administrators sought a way to give parents the assurance that shared iPad devices were routinely sanitized. They also needed a comprehensive strategy for charging, storing and securing shared iPad devices.

The decision was made to mount a UVone next to a Carrier™ 10 Charging Station in each classroom so that devices can be quickly sanitized before storing and charging overnight. This overnight charging solution goes beyond a school setting to fit into any work environment.

If your employees share tablets or hand-held devices, a designated overnight charging location in your office gives everyone peace of mind. Your staff will know that their shared devices are disinfected and fully charged at the start of each shift. You’ll have the confidence that company devices are stored securely and not at risk for costly data breaches.

Tip 3: Deploy a Zero-Touch Model for Maintaining Mobile Devices 

Maintaining social distancing protocols is challenging when broken equipment needs to be exchanged and new equipment distributed. One way to make office-based employment safer is through contactless device distribution. Here are just three of the ways FUYL Towers can eliminate physical interactions between IT teams and employees. Start by choosing an accessible location at your facility to place one or more FUYL Tower 5 or 15 stocked with sanitized, ready-to-go devices, then:

  • Deploy devices
    For employees who need a new device, provide easy access to tablets and laptops.
  • Provide Loaner/Break-Fix Devices
    For employees who need to exchange a broken device or check out a loaner, easily swap the failed device or provide a replacement.
  • Distribute Other Essential Equipment

For employees who need more than just a laptop to perform their jobs, simplify the distribution of tools, paperwork, lost cables and more.

Tip 4: Don't Forget Your Remote Workforce 

Despite many schools and offices reopening, the remote workforce is not going away in a post-Covid world. Recent forecasts estimate at least 25% of employees will continue to work from home multiple days a week. If your staff is fully or partly remote, technology mishaps are bound to happen at home or as they’re lugging devices to and from the office. Not to mention the increase in forgotten charging cords, power supplies and other vital equipment.

When nearly 20% of mobile devices break or go missing each year, the burden usually falls on IT staff. These responsibilities drain your tech team’s time, and broken devices add significant downtime for employees who can’t work.

Have you ever asked yourself just how much time your IT department wastes physically running around gathering and replacing broken devices or supplying cables? By centralizing and automating your time-wasting manual break/fix program with a smart charging locker, you could save hundreds of hours a year. A FUYL Tower 5 or 15 allows you to keep several devices charged, secure and connected in a location in your building that onsite workers or nearby remote workers can access. With FUYL Towers, a manual process that once took an hour to complete now takes less than a minute!

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Tip 5: Lean on Us

We’re on your team, helping to plan your defense against the spread of germs and keep your office-based employees and remote workforce healthy! In such a tumultuous time, technology that works for today and is flexible for the future is more valuable than ever. LocknCharge products are backed by a lifetime warranty, exceptional customer support, and a lot of good listeners.

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Baskets are Good for Business

There’s a reason why baskets have been around for centuries. From babies to bread, our prehistoric ancestors understood how useful baskets are for carrying, storing and transporting just about anything. Sometimes the simplest solution is the best. Thousands of years later, we’re still using baskets to transport our groceries and store our laundry. Just as baskets help make chores and shopping faster and more efficient, it turns out baskets are good for business too! Whether you’re offering in-person training, managing a distribution center or facilitating vaccinations, if your operational process includes sharing devices, our Basket system provides multiple benefits. LocknCharge slotted device Baskets enable hand-out and pack-up of devices in less time, giving you more time to focus on operational goals.

Top 5 Ways Baskets Benefit Business

  • Save time: Enable hand-out and pack-up of devices in less time
  • Prevent breakages: Keep devices more secure in public spaces
  • Streamline distribution: Easily carry multiple devices between classrooms, workrooms or buildings
  • Save cash: Reduce money spent on broken or stolen cord replacements
  • Future-proof: Transport a wide variety of devices, including laptops and tablets or devices with extra-thick cases

Distribute Devices in a Matter of Seconds

“We have limited time with the participants, so being able to grab a smart device Basket and placing them on a table give participants immediate access to the devices. I can do that in a matter of seconds which meets our need tremendously.”

- Gene Howell, Manager for Educational Technology at Australian Institute of Management in Western Australia.

The Australian Institute of Management in Western Australia (AIM WA) is dedicated to building leadership and management capability. Their suite of training courses attracts over 20,000 participants each year. Most classes require each participant to have immediate access to technology. There’s no time to waste distributing shared devices.

Slotted device charging Baskets by LocknCharge make device deployments more efficient, allowing for quick distribution and collection by the trainer. At AIM WA, iPads are stored and charged in Carrier 30 Carts in Baskets of five. When it’s time to set up for each class, the trainer slides open the secure Cart lid, takes out a couple of Baskets, and places them on tables for each participant to grab. Participants no longer have to wait in line then take out a device one by one as they would with a traditional cabinet-style laptop cart. When students start learning immediately vs. lining up, 70 hours of class time is saved per year.

Reloading the Cart is a simple three-step process:

Step 1: Put devices back into technology Baskets with their charging ports facing up

Step 2: Place Baskets into the Cart

Step 3: Plug charging cords into the devices

Cords that stay in the Cart dramatically reduces the number of broken, misplaced and stolen cords. In addition, Carts can be easily wheeled between classrooms to safely and quickly distribute devices where they’re needed most.

Facilitate Healthcare on the Go

The COVID-19 pandemic is driving demand for healthcare providers to go on the road to facilitate healthcare. Where there’s a testing and immunization event in the field or a mobile health clinic, there’s a need for devices and a way to charge, store and secure them.

FEMA’s Community Vaccination Centers Playbook recommends 100 iPads for facilities distributing up to 6,000 vaccination doses a day. These devices can be used for patient registration, scheduling and clinical documentation. At COVID-19 testing stations, staff members can also use iPads to scan patients’ insurance information quickly.

Whether sharing a hundred devices or a dozen, Baskets are an efficient method to speed up device deployment. At the start of the day, a worker grabs the Baskets from a secure Carrier Cart and sets them out to be easily accessed by the nursing teams. During their shifts, nurses return devices to the Baskets as a centralized, safe place to store them when not in use. At night, all devices are placed in Baskets which are then placed into Carts for charging.

Because baskets are removable, Carrier Carts offer an open-concept that adapts for healthcare providers on the road—making them the ideal solution for mobile blood banks and clinics. The fleet of vans operated by the Community Blood Center (CBC) travels throughout Kansas and Missouri fully stocked with everything necessary for a blood donation procedure. When each van moves multiple laptops, tablets, keyboards, wireless printers, webcams, and all of their power supplies, the task can be pretty daunting.

The blood bank needed a “mobile device kit” that could easily charge, store, secure and transport a wide variety of mobile devices and all necessary power supplies. They found success in the LocknCharge Carrier 40 Cart. Because of the open-concept design, they removed half of the Baskets and retrofitted their own padding and shelf to accommodate their unique needs.

Read the Mobile Blood Bank Case Study

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7 Surprising Lessons We Learned During the Pandemic

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What a year it’s been. At the start of the pandemic, we scrambled to find the time to navigate a work from home world. We filled our days with setting up remote offices and the seamlessly unending homeschooling challenges while trying our best to keep our families fed and our kids entertained. After shifting gears and getting ourselves headed in the right direction, we have more time on our hands. We’ve gotten the hang of this whole Zoom thing, and we’re making good use of the hours we used to sit in traffic.

We won’t deny that we were a bit overwhelmed at first. But now that we’ve caught our breath, we can step back and reflect on the many positives that came out of the chaos. With some perspective, we understand that the hectic times helped us boil down what’s important and take risks we may never have taken otherwise. Most of all, we’ve realized how grateful we are for our personal and professional connections. Despite the physical distance, we’ve struggled and innovated, scrambled and prioritized, and cried and laughed—together. Now more than ever, we know our strength lies in our community.

Our team recently got together to review what we’ve learned over the past twelve months. We want to share with you a few of the surprising lessons that emerged from our discussion.

1. Nothing Can Replace a Face-to-Face Visit

In other words, we sure do miss you! In “normal” times, our schedules are packed with tradeshows and customer visits. The pandemic has taught us that every frenzied second spent planning these events and traveling around the world is well worth it.

While we’ve adapted with online meetings, video demos and instructional webinars, we’ve discovered that something is missing. And that something is the spectacular spontaneous collaboration that happens when we’re face-to-face with friends, customers and partners.

There’s no replacement for chilling and charging with thousands of imaginative educators at ISTE or healthcare heroes at HETT. In-person interactions at shows like these are where we’ve gotten many of our big ideas. At one past BETT show, customers told us how our Joey Cart could be enhanced. Based on their comments, we completely remodeled this multi-device charging station was with the end-user in mind. When we met with our long-time customer and partner, Putnam City Schools, we came away with their idea for the perfect product on the back of a napkin! 

2. Educators and Schools are Invaluable

While we knew this long before COVID, this past year has reinforced that teachers, faculty and support staff are invaluable. Educators worldwide stepped up to teach us that “school” isn’t a building. Many of us experienced first-hand what it’s like to be a teacher. We’ll let our kids tell you just how that went.

***SPOILER ALERT***

Let’s just say the #SchoolofLock made us even more thankful for superstar educators around the world!

3. Digital Transformation Went From Planning for the Future to RIGHT NOW

97% of executives say COVID-19 sped up digital transformation making it the digital accelerant of the decade. Check out these excellent examples of how both schools and organizations have risen to the occasion, innovating and making lemonade out of lemons.

To meet the exponential increase in traffic at drive-throughs caused by indoor dining closures, many fast-food and fast-casual restaurants have deployed hand-held devices to speed up the ordering process. One LocknCharge customer now moves 200 cars through their drive-through per hour when they equipped their employees with iPads charged and secured with Putnam Charging Stations.

At the start of the pandemic, the San Francisco USD Department of Technology quickly developed a plan for the safe and successful deployment of devices to nearly 5,000 educators. As part of this plan, SFUSD strategically placed four LocknCharge FUYL Tower Smart Lockers at the district’s centrally-located main office, where they could be accessed beyond regular office hours and even on weekends. Each bay is equipped with one ready-to-go device, which simplified the process of distributing and maintaining devices to three easy steps without the need for any face-to-face interaction or Help Desk interruption.

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4.  Who You Buy from Matters as Much as What You Buy

The 9-5 workday is obsolete. If an emergency happens, or you need support outside of what were once regular business hours, customer service and tech support must be available. The past year has highlighted the importance of partners over vendors who stand by you through tough times. Great partners commit to keeping projects on track and go above and beyond to provide the best outcome.

With tight budgets only getting tighter, great partners also ensure that your investment will be a good one for many years to come, offering future-proof products backed with a lifetime warranty.

5. The Use of Technology Kept Our Relationships Going

While nothing can substitute face-to-face meetings and human touch, the reality is that many of those interactions aren’t possible during a pandemic. Thankfully, technology has served as a vital link connecting teachers with students, doctors with patients and coworkers with each other. The frontline healthcare workers at the University of California, San Francisco School of Medicine also found that technology helps ease hospitalized patients’ discomfort.

After witnessing patients struggling while separated from loved ones, the resident physicians and medical students asked for donations of tablets to facilitate video conferences with family and friends. Through the #ConnectingThroughCovid initiative, countless expressions of love and prayers have been shared, easing loneliness and positively affecting lives.

6. Preparation Coupled with Flexibility is Key

If there’s one thing we’ve learned from the past year, it’s that there’s no way to predict the future. However, you can pivot more quickly and smoothly with the right preparation and a willingness to adapt.

With a district-wide commitment to technology and a future-proofed tech plan, Chicago’s Arbor Park School District was well positioned with the sudden shift to remote learning.

In the past two years, Arbor Park made a complete shift from shared desktop computers and mobile devices to a 1:1 program. After rigorous research and setting up a forward-thinking infrastructure, they moved quickly, which has helped acclimate students and staff at an even pace with little pushback. According to David Termunde, the Chief Technology Officer, “the extensive teacher training and professional development on new devices and platforms has certainly paid off during COVID-19.”

In just minutes, they also tweaked their smart locker workflow to enable a no-contact pickup location for replacement devices. Just like an Amazon locker, a FUYL Tower was relocated to a publicly-accessible location within the school. Parents place orders from the district’s ecommerce site. The school then fulfills the order by placing it in a FUYL Tower compartment. Parents follow simple email instructions to unlock and pick up their requests from their assigned FUYL Tower locker number.

7. Hand AND Device Hygiene is Critical to our Well-Being

We’ve known for a while that you can help yourself and those around you stay healthy by washing your hands often. With the hoarding of cleaning supplies at the start of the pandemic, it became abundantly clear that another critical step towards good hand hygiene is routinely cleaning and sanitizing frequently touched surfaces. Proper sanitization methods of doorknobs, desks, and last but not least, our devices can reduce the risk of spreading germs.

Healthy hand hygiene and device hygiene go hand-in-hand. While it may seem logical to disinfect devices overnight, disinfecting once per day may not be enough to stop the spread of viruses. As germs are spread by users touching devices multiple times a day, sanitizing them more often can prevent cross-contamination. With that in mind, the launch of our latest innovative product in mid-2020 couldn’t have been timelier. UVone UV-C disinfection for mobile devices works in just 30 seconds, making sanitization six times quicker than traditional wipes. Also, UV-C light disinfects in a consistent manner, making it more reliable and efficient than wipes—plus, it does not degrade the integrity of devices over time. We’re proud to do our small part to help mitigate the spread of viral bacteria anywhere devices are being used or shared.

What did you learn over the past year? We want to hear your stories! Share your joys and challenges, and let us know what we can do to support you best. We’re here to listen and help strengthen our community.

 

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