Smart locker systems typically cost between $3,000 and $12,000 in the first year, depending on the hardware, software, and deployment model. While this range offers a useful starting point, your actual investment will depend on your organization’s needs, infrastructure, and long-term goals.
Ultimately, the cost is only part of the equation. The real value of a smart locker system lies in how it’s installed, supported, and scaled over time.
Disclaimer: The examples provided are intended for general guidance only. Actual pricing depends on your specific configuration, subscription terms, and support requirements. For a detailed quote, speak with our team. This article does not constitute a formal offer, price guarantee, or sales proposal.
Smart locker as a service vs locker as a product
Whether you're managing tech in a school, higher ed institution, or a workspace, one of the first questions you'll need to answer is: Do you want to buy the hardware outright — or subscribe to a service that includes everything? Here’s how the two options compare.
There are two primary pricing models in the smart locker market today:
- Locker as a product (CapEx): You purchase the physical unit and pay separately for everything else — installation, setup, support, and more.
- Locker as a subscription (OpEx): A flat annual fee covers the smart locker, services, and software — removing the need for piecemeal budgeting.
Below is a breakdown of what each model looks like over the first year of use.
Product model: Higher upfront costs, fragmented services
Purchasing a smart locker outright often looks appealing at first glance. But the total smart locker cost quickly increases once you factor in all the additional services required to make the locker functional and maintain it over time. This model leaves you responsible for coordinating vendors, managing support contracts, and planning for eventual disposal — none of which are included in the initial purchase.
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Subscription model: LocknCharge approach
By contrast, the smart locker subscription model offered by LocknCharge consolidates all these costs into a predictable fee. For a low monthly fee, you'll receive access to the following:
- The physical locker (e.g. 15-bay or 23-bay unit)
- Professional installation and networking support
- Shipping to your location at no charge
- Cloud-based software with regular feature updates
- Ongoing hardware coverage for the full length of your subscription
- Ongoing technical support and proactive maintenance
- Free replacement parts, if needed
- End-of-life pickup and disposal
There are no extra invoices for freight, setup, software, or service. Everything is built into a single smart locker system, allowing for cleaner budgeting and fewer operational surprises.
Product vs subscription: A side-by-side comparison
When comparing models, it’s important to look beyond upfront pricing and assess the total cost of ownership (TCO) — including installation, maintenance, support, and eventual disposal.
If you're weighing smart locker installation models, here’s how the two approaches compare in year one:
Category |
Product model |
Locker-as-a-service model |
Hardware ownership |
Yes |
No |
Installation + setup |
Limited or separate cost |
Included |
Software + updates |
One-time fee or recurring cost |
Included (with ongoing upgrades) |
Maintenance |
Likely included |
Included |
Replacement parts |
Separate cost |
Included |
Shipping (freight) |
Extra cost |
Included |
Lifecycle services |
Not included |
Included |
Warranty |
Varies |
Full coverage while subscribed |
What impacts the final price of a smart locker system?
Smart locker pricing depends on a wide range of technical, operational, and organizational factors. Use this checklist to understand which elements could influence your final cost.
Hardware components
- Number of locker systems or bays required
- Interface type (touchscreen kiosk, keypad, or none)
- Connectivity method (Wi-Fi, Ethernet, or cellular)
Software features
- User and access management tools
- Administrative dashboard and remote control
- Mobile app functionality
- Analytics, reporting, and audit logs
- API integration with existing systems
- Custom feature development if needed
Site and installation requirements
- Electrical wiring and network infrastructure
- Site prep and physical space modifications
- Delivery and installation services
- Permits and regulatory compliance (if applicable)
Ongoing costs
- Warranty terms and replacement coverage
- Maintenance and support agreements
- Cloud storage and software subscription fees
- System upgrades, security patches, and part replacements
Scale & customization
- Number of deployment locations
- Custom branding and design
- Accessibility features (e.g. ADA compliance)
- Multi-language and localization support
Additional considerations
- Training for administrators and support staff
- Integration with existing IT or business systems
Why subscription-based smart lockers are gaining ground
Organizations choosing a smart locker subscription model benefit from a simplified lifecycle — covering everything from setup to ongoing software improvements.
The shift toward locker-as-a-service isn’t just about lowering costs — it’s about aligning with how modern IT infrastructure is deployed and remotely managed.
Here’s why forward-looking organizations are moving away from traditional locker ownership:
- Predictability in budgeting. With a fixed, annual fee, subscription lockers remove the uncertainty of surprise repair costs, software add-ons, or shipping delays. This makes it easier to secure funding, especially in education or public sector environments with strict budget cycles.
- Always current, never outdated. In a product model, your locker software is frozen in time. In a subscription model, your lockers improve year after year — thanks to continuous cloud updates, UI enhancements, and new integrations. Your investment doesn’t depreciate — it evolves.
- Less burden on internal teams. No more scheduling technicians or managing fragmented vendor relationships. From installation to end-of-life removal, the subscription model minimizes IT overhead and maximizes uptime.
- Easy to scale. Need more lockers next year? Subscription-based deployments are modular — adding units doesn’t require new software purchases or on-site overhauls. You grow as your needs grow.
Choosing the right model for your needs
LocknCharge’s convenient smart locker subscription provides an end-to-end solution. Hardware, software, support, and lifecycle planning are all built in — making it an ideal fit for organizations looking to deploy smart charging infrastructure without added complexity.
Ready to explore what a smart locker solution could look like for your team?
Let’s design a plan that fits your workflow, goals, and budget.
FAQs
How much does it cost to install a smart locker?
Costs vary based on the number of units, selected features, and service model. While product-based purchases may have lower upfront costs, subscription models typically include everything — hardware, software, support, and maintenance — in a single annual fee. Contact our team for a tailored estimate.
What is included in a smart locker subscription?
A smart locker subscription with LocknCharge includes the locker hardware, installation, software updates, remote support, shipping, and full hardware coverage for the entire duration of your contract. For more details, feel free to contact our team.
What are the hidden costs of buying a smart locker?
When you purchase a smart locker outright, hidden costs can include shipping and freight, installation services, one-time software fees, post-warranty repairs, replacement parts, and final disposal. These expenses are typically excluded from the base hardware price and can significantly increase your total cost of ownership.
Do smart lockers require internet access to work?
Yes, most smart lockers — especially those that offer cloud-based management, real-time reporting, and remote control — require either a Wi-Fi or Ethernet connection. LocknCharge smart lockers are built to integrate smoothly with your existing IT infrastructure to support these functions.
How long does a smart locker last?
Physically, a smart locker may last between five to ten years. However, the longevity of the system’s software and cloud functionality depends heavily on the pricing model. In product-based models, features can become outdated without paid updates. Subscription-based models ensure the system remains current and secure through continuous software updates.