When devices run out of power, work stops.
The FUYL Smart Locker’s Charging workflow enables users to charge on their own while IT keeps full visibility in the FUYL Portal.
The real pain of uncharged devices
From what we hear every week — and what we’ve seen across campuses and workplaces — uncharged devices don’t just slow a task; they ripple through the whole day.
- Lost productive minutes. Teams pause to triage batteries. People share screens or move seats. Ten minutes here, fifteen there — by Friday it’s hours.
- Crowded support counters. The start of the day becomes a line for “Do you have a charger?” or “Can I borrow a laptop?” Staff do quick fixes instead of scheduled work.
- Ticket volume that doesn’t need IT. Low-battery issues arrive as help desk tickets. They’re simple, but they still interrupt higher-value tasks and projects.
- Access and readiness gaps. Some users have chargers at home or at their desk; others don’t. Dead batteries widen gaps on deadlines, labs, exams, customer interactions, and shift handovers.
- Ad-hoc charging hazards. Extension cords snake across floors. Power strips appear under desks. Ports get damaged, chargers go missing, and safety concerns increase.
- Accountability gaps. A device gets plugged in at reception or a shared office and disappears. No check-in, no chain of custody, no audit trail.
- Supervisor/instructor workload. Time shifts to logistics — who has power, who needs a cord, who will share. It’s draining for supervisors, instructors, and managers, and disruptive for everyone else.
- Missed updates and compliance. Devices that died overnight skip MDM updates in the morning. Patching and app installs spill into the day instead of finishing before work or class.
- Bad-timing spikes. Batteries fail at the worst moments: before meetings, lectures, exams, customer calls, or site walks. Recovery pulls multiple people off other duties.
- Charger losses and budget creep. Loaner cords walk away. Replacements add up, and the underlying access problem remains.
This is why we emphasize self-serve, authenticated charging with clear session history. It removes counter traffic, returns productive time, and gives IT a clean, manageable process instead of a daily patchwork.
How Charging works with FUYL Smart Lockers
Our simple, self-serve workflow lets users charge a device without visiting the tech office, while admins keep full visibility in the FUYL Portal:
Charging a device
Users authenticate at the FUYL kiosk with the same credentials they already use. The system guides them to a secure bay where they can place and connect the device. Charging happens behind a locked door, and the action is recorded so admins can see usage and status in their dashboard when needed — no counter visit required.
Picking up a device
When users return, they authenticate again and the locker releases the assigned bay for retrieval. The pickup is logged, giving IT a clear record of who accessed which bay and when, and helping maintain accountability without inserting the help desk into routine charging.
Want to see it live? Book a quick demo and we’ll walk through the steps in real time.
What administrators see in the FUYL Portal
In the FUYL Portal, secure charging activity is captured in a Session History grid so IT can review usage at a glance and drill into details when needed. Typical columns include:
- User – who authenticated to start/finish the session.
- Workflow – the workflow used (Charging).
- Site – the physical location of the locker.
- Group – the user or device group associated with access.
- Status – where the session stands (for example, active or completed).
- Session start – timestamp when the user authenticated and placed the device.
- Session finish – timestamp when the user authenticated and retrieved the device.
This view makes it easy to confirm accountability, spot patterns (busy times, frequent users), and answer common questions without a counter visit.
Key benefits for IT administrators
LocknCharge FUYL Smart Lockers standardize and automate how users access secure charging. The FUYL Kiosk guides users to a bay and records the session, while admins see clear status and history in the Portal — without adding manual steps or extra tools.
Here’s what that means in practice.
Independent charging before work or class
Users can walk up to the kiosk and start a secure charging session on their own — no counter visit or supervisor/teacher handoff.
Frictionless sign-in
The kiosk supports identification methods people already use in your organization (e.g., organizational email/credentials, ID card/barcode, or numeric IDs), reducing confusion and speeding up access.
Self-serve from start to finish with FUYL Kiosk
Mounted beside the FUYL Tower, the dedicated iPad kiosk is the starting point for every charging session. Users authenticate, start a secure charge, and later return to retrieve — no counter visit or staff handoff. The locker manages bay access and records the session end-to-end for accountability.
Consistent in busy spaces
With the iPad mounted next to the smart locker, the intent is clear: tap, sign in, use a bay. That predictability reduces hallway/office congestion and repeat questions about where to charge.
Familiar, intuitive experience
The interface uses clear language and simple visual cues, so users quickly choose what they want to do — in this case, charge a device — without assistance.
In practice
Across campuses and workplaces, the pattern is the same: users self-serve at the kiosk, charging happens behind a locked bay, and admins can reference session history to keep things moving smoothly.
- K–12. Students authenticate at the kiosk between classes, start a secure charge, and get back to learning. Hallway traffic moves, teachers aren’t fielding charger requests, and IT can reference session history if questions arise.
- Higher ed. On a distributed campus — libraries, labs, student centers — students and faculty use the kiosk to grab a bay before lectures or while studying. Session history helps facilities and IT understand peak times and plan tower placement across buildings.
- Workplaces. Frontline teams, office staff, and visitors self-serve a charge during shifts or meetings. Security appreciates authenticated access; managers appreciate fewer ad-hoc charger loans; IT can review usage patterns to guide where additional towers will have the most impact.
Related workflows
- Loaning Workflow: Provide ready-to-go loaners when a device is unavailable.
- Repairs Workflow: Collect, track, and return devices sent for repair.
- Deployments Workflow: Distribute preconfigured devices at scale.
Conclusion
When batteries dip, work shouldn’t. The FUYL Charging workflow gives people a fast, self-serve way to power up while IT keeps clear oversight in the FUYL Portal — no counter visits, no ad-hoc fixes, just a consistent, accountable process across sites.
Ready to see it in action? Contact us to book a quick demo, and we’ll walk you through how Charging fits your environment.
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