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Introducing ForwardPass by LocknCharge.

The next evolution of our smart locker business.

Built on the trusted foundation of LocknCharge, ForwardPass is our new brand for smart locker solutions — designed to support the future of intelligent, self-serve device handoffs.

ForwardPass by LocknCharge

Organizations need smarter ways to automate device access, reduce manual IT work, and improve accountability.

ForwardPass is designed to meet that need — expanding the opportunity for you to lead more strategic conversations and grow your smart locker business.

Introducing ForwardPass

What does this mean for you?

This is a brand evolution — not a business disruption.

    • No change to how you do business today
      Ordering processes, distributor relationships, including Synnex, and key contacts remain the same.
    • No change to your customers’ experience
      Existing smart locker solutions remain fully supported, with continued investment in the platform and roadmap.
Introducing ForwardPass

How to position the brands going forward

LocknCharge

The charging carts and charging station company.

Visit LocknCharge
US-LNC-FP-Transition-Partners-LP-2026.05.01

ForwardPass

The Smart Locker System company.

Visit ForwardPass
ForwardPass

FAQ

How does this impact me? +

This is a brand evolution, not a change to how you do business. You can continue selling, quoting, and supporting solutions exactly as you do today. Now, with a clearer way to position smart lockers as part of a broader device lifecycle solution.

 

Is this just a branding change? +

Yes — for now, this is primarily a brand transition.

ForwardPass represents the evolution of our smart locker solutions, while LocknCharge continues as the charging cart and station brand. Over time, ForwardPass will become the primary smart locker brand in the market.

 

Is ownership changing? +

No. There is no change in ownership.
We still have the same leadership, sales and support teams in place.

 

Do SKUs change? +

No. SKUs remain the same during this phase.

If any future changes occur, they will be communicated well in advance with clear guidance.

How does this impact my day-to-day? +

It doesn’t change your day-to-day operations.

    • Same tools
    • Same ordering process
    • Same contacts
    • Same support

The main change is how you position smart lockers in conversations:

    • ForwardPass = smart lockers
    • LocknCharge = charging carts/stations

New selling tools with the ForwardPass brand will be coming soon.

Is the quote process different? +

No. The quote process remains exactly the same.

You will continue to work with the same systems and teams you use today.

Do I still submit a PO the same way? +

Yes. PO submission does not change.

    • Same process
    • Same distributor relationships (TD Synnex)
    • Same workflows
How do I submit a deal registration? +

Deal registration remains unchanged.

Continue using the same portal and process you use today. Soon, there will be a separate deal reg form for Smart Lockers — via ForwardPass, and very clear documentation will be provided once that change is made.

Do my main points of contact change? +

No. Your channel managers, sales contacts, and support teams remain the same.

Are products or platforms changing? +

No immediate changes.

    • Existing smart locker solutions remain fully supported
    • The FUYL platform continues as-is
    • Product innovation continues as is

Overtime, we will transition the product but that will come with its own communication strategy.

How should I talk about ForwardPass with customers? +

Simple explanation:

    • “ForwardPass is our smart locker solution that automates device workflows.”
    • “LocknCharge provides the charging carts and stations.”

Together, they support the full device lifecycle.

You can say ForwardPass by LocknCharge is dedicated to improving workflows, providing account ability and automating processes when managing hardware asset management.

Will customers be confused by the change? +

We are intentionally introducing ForwardPass by LocknCharge to maintain trust and clarity.

This phased approach is designed to:

    • Avoid disruption
    • Preserve brand equity
    • Make the transition easy for customers
Do I need to update my website or marketing materials? +

Not immediately — but we will provide:

    • Messaging guides
    • Website copy
    • Email templates
    • Social content

We’ll guide you on timing and best practices.

Will this create new sales opportunities? +

Yes. ForwardPass expands the conversation beyond hardware to:

    • Device lifecycle management
    • Automation of IT workflows
    • Repairs, loaners, and deployments

This creates larger, more strategic opportunities.

How long will the “ForwardPass by LocknCharge” branding be used? +

The timeline has not been determined yet, but for sure the near term (12+ months), both brands will appear together.

This ensures a smooth transition while building recognition for ForwardPass.

What’s the long-term vision? +

Over time:

    • ForwardPass becomes the primary smart locker brand
    • LocknCharge remains the charging infrastructure brand

Both brands will continue to work together as part of a complete solution.

Who should I contact if I have questions? +

Your existing channel manager or sales contact is your first point of contact and ready to support you.