Question 1

What is a Smart Locker?

Accepted Answer

A smart locker combines locker hardware with a powerful cloud-based software platform, together allowing organizations to control who can access the locker and at what time. A smart locker can automate the exchange of physical assets without the need for human interaction. Software allows administrators to remotely control access to individual lockers bays and track all events happening at the physical smart locker.

Question 2

What Types of Smart Lockers Are Out There?

Accepted Answer

There are a variety of smart lockers on the market that vary in size, shape, capacity and purpose. They are powered by software that differs in sophistication, depending on the use case.

The main types of lockers are:

Smart charging lockers
Day-use lockers
Vending lockers
Food service pick-up lockers
Parcel lockers
Asset distribution and tracking lockers

Question 3

What is a Smart Charging Locker Used For?

Accepted Answer

A smart charging locker is used primarily to automate distribution and/or collection of mobile devices such as phones, laptops, Chromebooks, tablets, or iPads. Charging ports inside individually-lockable bays ensure devices are always charged and ready to go.

Organizations implement smart charging lockers for several reasons: to streamline broken device exchanges, to simplify daily device checkouts or to offer secure public charging on demand. Smart charging lockers ensure devices are always accessible, charged, and ready for employees, students or customers who need devices to work or learn.

Question 4

What Problems Does a Smart Locker Solve?

Accepted Answer

Organizations install smart charging lockers to combat the following problems:

Wasted time of skilled staff doing entry-level tasks such as delivering, tracking, and managing broken or lost devices.
Inability to work or learn while device users wait for a loaner device or to check out a device.
Unorganized processes and delayed work caused by devices that are not readily accessible nor ready for use.
Lack of accountability for devices that are mistreated during use or are not properly returned after use.
Increased theft and data breaches for devices that are not physically secured while not in use.

Question 5

What Industries Use Smart Lockers?

Accepted Answer

Smart lockers are used by industries who need to control access to mobile devices remotely while keeping devices charged, secured and ready to go. Some of the top verticals are:

Education
Manufacturing
Energy
Airlines
Transportation
Hospitality & Entertainment

Question 6

What Important Features Should You Consider When Evaluating a Smart Locker?

Accepted Answer

Agile, In-House Software Development Team

Internal resources dedicated to consistent Cloud feature releases and enhancements ensure smart locker software will pivot to meet your tech program needs well into the future.

Security Features

The cloud-based software should include features like Two-Factor Authentication (2FA) and Single Sign-On to protect your organization’s data. Quality locker construction will keep devices physically safe while stored inside a locker.

Administrative Access

It is important that smart locker administrators can remotely control locker access (who, what, when) via a cloud-based portal. It is also important that lockers can be accessed locally via the locker display, so on-site staff can manage day-to-day usage as needed.

Wi-Fi Compatible

Choosing a smart locker that can work over Wi-Fi gives your organization flexibility to install the locker in the best possible location without investing in costly cabling infrastructure.

External System Integrations

Managing locker users and workflow with tools–such as external directory integrations, help desk software integrations, open API with no call limits, and web hooks–makes process automation endless.

Smart Lockers

Accessories & replacement parts

Universal

for Chromebooks, tablets, laptops & more

iPad & Tablet

for Apple iPads & more

Blog

Smart Locker 101

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Calculate Your Lost Productivity for a Manual Check In/Out Device Workflow

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Smart Lockers

Chromebook Carts & Chromebook Charging Stations

Tablet Charging Carts & Tablet Charging Stations

iPad Charging Stations & iPad Carts

Laptop Carts & Laptop Charging Stations