Cookies Policy

What are cookies and how do we use them?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you visit our website and also assists us in making improvements.

A cookie is a small file (consisting of letters and numbers) that we store on your browser or elsewhere on your device.

We use the following flavours of cookies:

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, including (where applicable) greet you by name and remember your preferences (for example, content tailored for your region or choice of language).

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Necessary Cookies
Cookie	Description	Expiry	Provider


Preference Cookies
lang	Remembers the user’s selected language version of a website	Session	Ads.linkedin.com
Statistics Cookies
dc_gtm_UA-#	Used by Google Tag. Manager to control the loading of a Google Analytics script tag.	Session	lockncharge.com
Cookie	Description	Expiry	Provider
_ga	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	2 years	lockncharge.com
_gid	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	Session	lockncharge.com
dtCookie	Unclassified	Session	lockncharge.com
vuid	Collects data on the user’s visits to the website, such as which pages have been read	2 years	Vimeo.com

Marketing Cookies
Cookie	Description	Expiry	Provider
_omappvp	Used by the lead generation platform OptinMonster to determine if the visitor is returning and has visited the website before.	11 years.	lockncharge.com
_omappvs	Used by the lead generation platform OptinMonster to determine if the visitor is visiting the website for the first time.	Session	lockncharge.com
ads/ga-audiences	Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.	Session	google.com
bcookie	Used by the social networking service LinkedIn for tracking the use of embedded services.	2 years	LinkedIn
BizolID	Unclassified.	179 days	ads.linkedin.com
bscookie	Used by the social networking service, LinkedIn, for tracking the use of embedded services.	2 years	Linkedin.com
Collect	Used to send data to Google Analytics about the visitor’s device and behaviour.	Session	google-analytics.com
fr	Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.	3 months	facebook.com
Idc	Used by the social networking service, LinkedIn, for tracking the use of embedded services.	Session	linkedin.com
MUID	Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.	1 year	bing.com
MUID8	Unclassified.	1 year	bing.com
visitor_id<uniquestring>	This visitor_id cookie includes the name “visitor_id” plus the unique identifier for your account which is derived from the tracking code placed on the Site. The value stored is the unique ID for the visitor.	10 years	pardot.com
visitor_id<uniquestring>-hash	This stores the domain name (hash code) of site, a unique visitor id …	10 years	Pardot.com
Pardot	This session cookie is set when a Pardot user is logged in.		Pardot.com
tr	Unclassified.	Session	facebook.com
UsedMatchHistory	Unclassified	179 days	ads.linkedin.com
_hjClosedSurveyInvites	Hotjar cookie that is set once a visitor interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.	365 days	Boolean true/false
_hjDonePolls	Hotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.	365 days	Boolean true/false
_hjMinimizedPolls	Hotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.	365 days	Boolean true/false
_hjShownFeedbackMessage	Hotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show.	365 days	Boolean true/false
_hjid	Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.	365 days	UUID
_hjRecordingLastActivity	This should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).	Session	Numerical Value (Timestamp)
_hjTLDTest	When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.	Session	Boolean true/false
_hjUserAttributesHash	User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.	Session	Hash
_hjCachedUserAttributes	This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.	Session	JSON
_hjLocalStorageTest	This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.	Under 100ms	Boolean true/false
_hjIncludedInPageviewSample	This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit.	30 minutes	Boolean true/false
_hjIncludedInSessionSample	This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s daily session limit.	30 minutes	Boolean true/false
_hjAbsoluteSessionInProgress	This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.	30 Minutes	Boolean true/false
_hjFirstSeen	This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.	Session	Boolean true/false
hjViewportId	This stores information about the user viewport such as size and dimensions.	Session	UUID
_hjRecordingEnabled	This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.	Session	Boolean true/false
`_gaexp`	Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in.	Depends on the length of the experiment, but typically 90 days.	google.com
`_opt_awcid`	Used for campaigns mapped to Google Ads Customer IDs.	24 hours	google.com
`_opt_awmid`	Used for campaigns mapped to Google Ads Campaign IDs.	24 hours	google.com
`_opt_awgid`	Used for campaigns mapped to Google Ads Ad Group IDs	24 hours	google.com
`_opt_awkid`	Used for campaigns mapped to Google Ads Criterion IDs	24 hours	google.com
`_opt_utmc`	Stores the last `utm_campaign` query parameter.	24 hours	google.com
`_opt_expid`	This cookie is created when running a redirect experiment. It stores the experiment ID, the variant ID and the referrer to the page that’s being redirected.	10 seconds	google.com
__hs_opt_out	This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.	6 months	Hubspot.com
__hs_do_not_track	This cookie can be set to prevent the tracking code from sending any information to HubSpot.	6 months	Hubspot.com
__hs_initial_opt_in	This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.	7 days	Hubspot.com
__hs_cookie_cat_pref	This cookie is used to record the categories a visitor consented to.	6 months	Hubspot.com
__hs_gpc_banner_dismiss	This cookie is used when the Global Privacy Control banner is dismissed.	180 days	Hubspot.com
hs_ab_test	This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.	end of session	Hubspot.com
<id>_key	When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.	14 days	Hubspot.com
hs-messages-is-open	This cookie is used to determine and save whether the chat widget is open for future visits.	30 minutes	Hubspot.com
hs-messages-hide-welcome-message	This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.	1 day	Hubspot.com
__hsmem	This cookie is set when visitors log in to a HubSpot-hosted site.	7 days	Hubspot.com
hs-membership-csrf	This cookie is used to ensure that content membership logins cannot be forged.	end of session	Hubspot.com
hs_langswitcher_choice	This cookie is used to save a visitor’s selected language choice when viewing pages in multiple languages.	2 years	Hubspot.com
__cfruid	This cookie is set by HubSpot’s CDN provider because of their rate limiting policies.	end of session	Cloudflare
__cf_bm	This cookie is set by HubSpot’s CDN provider and is a necessary cookie for bot protection.	30 minutes	Cloudflare
__hstc	The main cookie for tracking visitors.	6 months	Hubspot.com
hubspotutk	This cookie keeps track of a visitor’s identity. It is passed to HubSpot on form submission and used when deduplicating contacts.	6 months	Hubspot.com
__hssc	This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.	30 minutes	Hubspot.com
__hssrc	Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.	end of session	Hubspot.com

Unclassified Cookies
Cookie	Description	Expiry	Provider
_uetsid	Unclassified	Session	lockncharge.com
gwcc	Unclassified	3 months	lockncharge.com
wfwaf-authcookie-<uniquestring>	This cookie is set by the WordPress security plugin “Wordfence”. It is used to authenticate user’s login request. This cookie is persistent and expires in 1 day.	24 Hours	WordFence Security Plugin
wordfence_verifiedHuman	Cookie set by the Wordfence Security WordPress plugin to protect the site against malicious attacks.	24 hours	WordFence Security Plugin
wfvt_<uniquestring>	These contain information about your general geographic location (used to remember your time zone, for example). These are known as session cookies and are deleted when you leave the site.	30 minutes	WordPress Default
wordpress_logged_in_<uniquestring>	After login, wordpress sets the wordpress_logged_in_[hash] cookie, which indicates when you’re logged in, and who you are, for most interface use.	When the browsing session ends	WordPress Default
wordpress_sec_<uniquestring>	Execute for your security page is better	When the browsing session ends	WordPress Default
wordpress_test_cookie	Purpose: accepts wordpress cookies on the website	When the browsing session ends	WordPress Default
wp-settings-8	Purpose: supports optimized display and use of the wordpress website by the Administrator	8 years	WordPress Default
wp-settings-time-8	Purpose: allows optimized display and use of the wordpress website by the Administrator	8 years	WordPress Default

How to control and delete cookies

The majority of web browsers accept cookies, but you can usually change the web browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device.

In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility) or you can click on the links below to access instructions from some of the most popular browsers:

For more information on how to manage cookies, please visit http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm.

However, please be aware that, if you refuse or disable cookies, some of the website’s functionality may be lost.

In addition, disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.