Support

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Putnam™ Charging Stations

FAQ's

What are the dimensions of each slot?

Putnam Stations GEN 1:

Putnam Stations purchased through Apple in the United States market are Putnam GEN 1 models.

  • Charges lightning-powered phones and tablets with dimensions up to 8.5″ (L) x 10″ (D) x 1.2″ (H). Click here for shelf compatibility guide.
Putnam Stations GEN 2:

Putnam Stations purchased through a non-Apple vendor in the United States market after October 13, 2020 are Putnam GEN 2 models. The size of the stations was increased slightly to accommodate broader range of cases for iPads.

  • Charges lightning-powered phones and tablets with dimensions up to 8.5″ (L) x 10.8″ (D) x 1.2″ (H). Click here for shelf compatibility guide.

Can I charge devices other than iPads?

Yes, it also works with Micro USB tablet devices if you swap out the cables.

What do the LED lights indicate?

Red = charging

Green = ready for use

No light = device is not connected

What if I forget my combination?

The Putnam 8 and Putnam 16 come with an override key that will help you reset the password. For more information download the Putnam 16 Lock Instructions.

My devices aren't being recognized by the Putnam Charging Station?

For iOS 11.4.1 devices or later (you can check your iOS version in Settings > General > About and look down at which Version the device is running), to allow the device to be recognized by LocknCharge unit you may need to do one of the following steps:

  1. Do not enable a passcode on iOS devices
  2. -OR- for iOS devices with passcodes, simply unlock the device prior to plugging in
  3. -OR- update Settings > Touch ID & Passcode > scroll down to USB Accessories (toggle to “ON” so it is green)

What is the charging rate of the Putnam 8 and 16 Charging Stations?

Maximum of 2.4 amps at each port.

Are there any special power requirements since the station charges so many devices?

No. All LocknCharge devices can run on 120V 15 Amp circuits.

Downloads

Putnam 16 Charging Station Instruction Manual

LocknCharge products are easy to set up. Download the instruction manual for more information.

Putnam 8 Charging Station Instruction Manual

LocknCharge products are easy to set up. Download the instruction manual for more information.

Putnam Pedestal Instruction Manual

LocknCharge products are easy to set up. Download the instruction manual for more information.

Putnam 16 Charging Station Quick Start Guide

Download the quick start quick to get your Putnam 16 Charging Station up and running.

Putnam 8 Charging Station Quick Start Guide

Download the quick start quick to get your Putnam 8 Charging Station up and running.

Putnam 16 Pedestal Quick Start Guide

Download the quick start quick to get your Putnam 16 Pedestal assembled.

Putnam Lock Instructions

Learn how to reset your combination

Putnam GEN 1 - Compatibility Document (Education Industry, Purchased Thru Apple)

Check if your devices will fit in the Putnam 8 and 16 GEN 1 Charging Stations.

Putnam GEN 2 - Compatibility Document (Non-Education Industries, Purchased Thru Non-Apple Resellers)

Check if your devices will fit in the Putnam 8 and 16 GEN 2 Charging Stations

Putnam Wall Mounting Instructions

Learn how to mount your Putnam 16 to the wall with the optional wall mounting kit.

Putnam 16 Charging Station Set Up Video

Watch the video on how to set up the Putnam 16 Charging Station

Putnam 8 Charging Station Set Up Video

Watch the video on how to set up the Putnam 8 Charging Station

Warranty

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