Support

At LocknCharge, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

iJ 36 Cart™

FAQ's

Will my devices fit in the iJ 36 Cart?

iJ 36 Carts come with Racks. Click here for our iJ 36 Rack Compatibility Guide.

Large Baskets (sold separately) can accommodate devices up to a 13″ screen size: Click here for our Large Basket Compatibility Template.

Contact us for more details. 888-943-6803.

I would like to have Baskets for my iJ 36 Cart - what are my options?

Baskets can be purchased separately. Both Large and Small Baskets by LocknCharge will work. Each can hold 5 devices, of varying screen sizes. You could choose to purchase baskets for half of your Cart, or for both sides of the Cart.

Please note:

If you choose to use baskets on one side of the Cart (15 devices) and racks on the other side (18 devices), the Cart device capacity is 33.

If you choose to use baskets on both sides of the Cart (15 devices on each side), the Cart device capacity is 30.

You can learn more about our Baskets here: www.lockncharge.com/mobile_device_baskets

I would like added security for my Joey Cart - how do I order a lock down kit?

If you would like to order a lock down kit, you can contact us at 888-943-6803 or purchase it online here.

What is the warranty on the iJ 36 Cart?

The iJ 36 features a lifetime warranty. For more details click here.

Are there any special power requirements since the Cart charges so many devices?

No. All LocknCharge devices can run on 120V 15 Amp circuits.

Downloads

iJ 36 Product Flyer

Learn about the features and benefits of the iJ36 Cart, only available through Apple.

iJ 36 Cart Quick Start Guide

Read how to quickly set up your iJ 36 Cart.

iJ 36 ECO Safe Charge Settings

Use the recommended setting below to charge your MacBook devices safely and efficiently.

ECO Safe Charge Instruction Manual

Download the ECO Safe Charge instruction manual.

iJ 36 Rack Compatibility Guide

Check to see if your devices will fit in the iJ 36 Cart.

Lockdown Kit Installation Instructions

Learn how to install your lockdown kit.

Product Support Videos

iJ 36 Setup Video

Learn how to easily set up your iJ 36 Cart.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

Submit a ticket