Support

At LocknCharge, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

CarryOn™

FAQ's

How do I know if my device is compatible with the CarryOn?

1. The CarryOn is USB charging so the device needs to have a USB charger. For example, iPads are compatible because it charges with a Lightning to USB power connector. Most tablets in general usually charge via a Micro-USB to USB power connector.

2. Check the dimensions of the device, including the power connector and case, if you are planning to use one. There is a template available in the Downloads section below.

Product Support Videos

CarryOn Set Up Video

Learn how to set up and use the CarryOn.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

Submit a ticket