At LocknCharge we think of you as more than just a customer, you’re family. We pride ourselves in treating you like we treat our own families, with care, attention and thoughtfulness. That means we’ll always go the extra mile for you, even if that extra mile is a walk across tiny interlocking toys! Here are some other ways we show how much we care:
We Build High-Quality, Long-Lasting Products
Our customers deserve products to be thoroughly tested and built to withstand heavy usage. Our design and manufacturing process ensures that our products meet the highest standards. Manufacturing facilities employ robust procedures to ensure that customers are getting a high-quality product that’s made to last. That’s why LocknCharge products are built in ISO 9001:2008 certified manufacturing facilities.
“Supporting your product has been a breeze. Give my thanks to the team for being a great product with awesome support!” – Chris from Carlsbad, CA, USA
“I have recommended LocknCharge to several people now based on my experience with you. Thanks for the great support and really nice product.” – Matt, EdTech Network Administrator from CO, USA
We Deliver Exceptional Customer Service and Support
It’s no secret that our widespread customer success is due in large part to our customer service staff. LocknCharge focuses on hiring extraordinary people who strive to do what’s best for the customer while also being extremely easy to work with, and fun too! They’re our expert problem solvers, providing the right answers to your inquiries as quickly as possible—sometimes before you even know what questions to ask. They’re passionate about our products and know them inside and out. They’ll conduct research, proactively inquire and follow up, making sure our customers are always satisfied. It’s the reason they receive countless thank you emails covered in exclamation points.
Because we take the time to stay in touch, we get to know many of our customers on a very personal level. We don’t just care about how your LocknCharge products are working. We also care about your son’s playoff soccer game last weekend and how your new adorable puppy is fitting in with the family. We just have one expectation in return. Pictures! Send us lots of pictures!
“We’ve been a customer with LocknCharge for the past four years, and our customer experience has been incomparable to any other company. Willingness to work, flexibility, and always caring for the customer, LocknCharge is one of our valued strategic partners when it comes to the success of our students.” – Israel Oliveros from Coachella Valley Unified School District, CA, USA
“Thank you so much. If I had known it was this simple, I would have contacted you long ago.” – Carole, In School Intervention Program/Special Education from Texas, USA
We Bring you Peace of Mind
From our Lifetime Warranty* to our extremely secure solutions, you can rely on us to protect your devices and the data that’s on them. Our Carrier™ Charging Stations are made with high-quality welded steel and come with stainless steel locks and keys. An optional anchor kit locks the whole Joey™ Charging Cart to the floor or wall with a heavy-duty chain and keyed lock. And a built-in mechanical combination lock makes our Putnam™ 18 Tower charging station ultra secure.
In addition, all of our products are backed by a lifetime warranty. This security gives CTOs, teachers and administrators peace of mind so that they can focus on what’s essential—giving students the best education.
“As a CTO for a school district, LocknCharge has really brought us peace of mind. We’ve had a couple of break-ins at school sites, but the best that they’ve been able to do is touch the cart and a couple of wires. No iPads have ever been stolen out of a LocknCharge cart. As the person in charge of 20,000 iPads in our school district, we feel peace of mind and safety and security with these carts in particular. We love them!” – Michelle Murphy, CTO Executive Director of Technology Services, Coachella Unified School District, CA, USA
We’re dedicated to going above and beyond for you.
Everyone at LocknCharge is consistently focused on what matters to you. We each share a common philosophy that the customer comes first.
Do you have a brother you can always depend on to give you a ride to the airport? Or a cousin who brings those delicious pies to a holiday dinner year after year? What about a father who tells dad jokes that are so corny you just have to laugh? We’d like you to think of us as another dependable member of the family. We’d like you to think of us as another dependable member of the family. You can rely on us in tough situations to make your life easier and bring a smile to your face to brighten your day.