Support

At LocknCharge, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

Putnam Charging Station™

FAQ's

What are the dimensions of each slot?

215.9 mm (L)
30.48 mm (W)
254 mm (H)

What do the LED lights indicate?

Red = charging, Green = ready for use, No light = nothing is connected

What if I forget my combination?

The Putnam 8 and 16 comes with an override key that will help you reset the password. For more information download the Putnam 8 or 16 Lock Instructions.

My devices aren't being recognized by the Putnam Charging Station?

For iOS 11.4.1 devices or later (you can check your iOS version in Settings > General > About and look down at which Version the device is running), to allow the device to be recognized by LocknCharge unit you may need to do one of the following steps:

Do not enable a passcode on iOS devices
-OR- for iOS devices with passcodes, simply unlock the device prior to plugging in
-OR- update Settings > Touch ID & Passcode > scroll down to USB Accessories (toggle to “ON” so it is green)

Downloads

Putnam 16 Charging Station Instruction Manual

LocknCharge products are easy to set up. Download the instruction manual for more information.

Putnam 8 Charging Station Instruction Manual

LocknCharge products are easy to set up. Download the instruction manual for more information.

Putnam 8 or 16 Pedestal Instruction Manual

LocknCharge products are easy to set up. Download the instruction manual for more information.

Putnam 16 Charging Station Quick Start Guide

Download the quick start quick to get your Putnam 16 Charging Station up and running.

Putnam 8 Charging Station Quick Start Guide

Download the quick start quick to get your Putnam 8 Charging Station up and running.

Putnam 8 or 16 Pedestal Quick Start Guide

Download the quick start quick to get your Putnam 16 Pedestal assembled.

Putnam 8 or 16 Lock Instructions

Learn how to reset your combination.

Putnam 8 or 16 Compatibility Document

See if your devices will fit in the Putnam 16 Charging Station.

Putnam Wall Mounting Instructions

Learn how to mount your Putnam 16 to the wall with the optional wall mounting kit.

Product Support Videos

Putnam 16 Charging Station Set Up Video

Watch the video on how to set up the Putnam 16 Charging Station

Watch the video on how to set up the Putnam 8 Charging Station

Watch the video on how to set up the Putnam 8 Charging Station

Warranty

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