Support

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At LocknCharge, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

Joey 10 Charging Station™

FAQ's

What devices are compatible with the Joey 10 Charging Station?

Almost any Tablet device. Criteria:
1) It must be USB chargeable
2) Needs to fit in the device slots. To give you an idea, all 10″ Tablets are compatible. If you want to play it safe, give us a call and we’ll be happy to help.

I want to use Baskets with the Joey 10 Charging Station. Will they fit?

Yes. Simply remove the two black device racks and order a set of Baskets by LocknCharge. Click here to buy baskets.

My Joey 10 Charging Station isn't charging.

Check  the USB chargers located under the top hood. Ensure that the switch is on 2.4 Amps. For more details on how to check and access the USB chargers, download the instruction manual below.

I need to sync my devices too.

We have an iQ 10 Sync Charge Station and iQ 16 Sync Charge Box available. Check out the products tab in the top menu section to view the features and benefits.

What is the charging rate of the Joey 10 Charging Station?

Maximum of 2.4 amps at each port.

Downloads

Joey 10 User Guide

Learn how to use the Joey 10

Product Support Videos

Joey 10 Charging Station Set Up Video

Learn how to set up your Joey 10 Charging Station

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

Submit a ticket