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iQ 30 Cart™

FAQ's

How many Baskets are included in the iQ 30 Cart?

Six (6) removable 5-slot Carry Baskets.

What color Baskets will I receive with the iQ 30 Cart?

Two Green, two Blue and two Red.

Will my devices fit in the iQ 30 Cart?

There is a simple template that you can download in the section below. The template allows you to measure your device to the Carry Basket. All you have to do is download the file, print it to scale on an A3 size paper and place your device within the guide to see if it fits. Instructions are included on the template. For further information or help, contact us.

My iQ 30 Cart will sync but will not charge?

In order to start charging, the data cable needs to be removed from the iQ 30 Cart. Once the data cable is removed, syncing will stop, the charge light will emit when in charge mode and charging will commence.

How long does syncing take?

Syncing times will vary and depend on two things. 1) The amount of content to be transferred or synced to the device, and 2) The number of devices connected to the Cart.

Are there any special power requirements for the iQ 30 Cart since they charge so many devices?

No, just a regular Power Outlet. The iQ 30 Cart is equipped with iQ 16 Sync Charge Boxes for safe and efficient charging. The iQ 16 Sync Charge Boxes stages the availability of power to each USB port. This function prevents the potential of overloading the circuit and protecting your devices.

Can I sync and charge my devices at the same time?

No. Once you plug in the data cable from the iQ 30 Cart to your MacBook, the syncing process commences and charging will stop. The connector cable needs to be removed in order to revert back to charging.

Can I purchase additional Carry Baskets?

Yes. Please contact us for details.

Where do I find my serial number?

On the bottom of the Cart.

Downloads

iQ 30 Cart Instruction Manual

LocknCharge products are easy to set up. Download the instruction manual for more information. For further assistance please contact us.

iQ 30 Cart Lock Instructions

Download the instruction manual for the barrel lock for the iQ 30 Cart.

Small 5-slot Basket measuring template

The new iQ 30 Cart is equipped with 6 (six) Small 5-slot Carry Baskets. They are designed to hold iPad, iPad Air, iPad mini devices and a whole range of other devices too – and there are lots of them. To make it easier for you to identify what fits and what doesn’t, we’ve created a simple template. For further assistance please contact us.

Sesamee Combination Padlock Instructions

Instructions for you iQ 30 Cart's combination padlock

Product Support Videos

iQ 30 Set Up Video

Learn how to setup and use your iQ 30 Cart.

iQ 30 Cart - Removing the iQ 16 Sync Charge Boxes

This video demonstrates how to remove the iQ 16 Sync Charge Boxes from the iQ 30 Cart.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

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