Support

At LocknCharge, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

iC 10 and 15 Charging Stations™

FAQ's

How many Large Baskets by LocknCharge come with the iC 10 and iC 15 Charging Station?

The iC 10 comes with two Baskets. The iC 15 comes with three Baskets. Each Basket has five slots that can fit wide a range of different devices, including 13″ MacBook or iPad devices.

What color are the Baskets with the iC Charging Station?

The iC 10 has blue and green Baskets.

The iC 15 has blue, green and red Baskets.

What devices are compatible with the iC Station?

The iC Charging Station is designed to fit almost any device – now up to 13″ thanks to the Large Basket. Plus, with an included wire rack you can accommodate devices up to 17″. But if you’re still unsure, there is a simple template that you can download in the section below to determine whether or not your devices will fit. All you have to do is download the file, print it to scale on an A3 size paper and place your device within the guides. Instructions are included on the template. For further information or help, contact us.

My devices are too big for the Baskets, what other options are available?

We have you covered. The iC Charging Station also comes with a Stainless Steel Device Rack that replaces the Baskets to fit larger devices up to 17″. Contact us for more details.

Can I interchange the Baskets with other LocknCharge products?

Yes. The Large Baskets are compatible with the iC 30 Cart, Carrier Carts, Carrier Charging Stations, Revolution 32 Charging Station and Joey Carts. Contact us for details.

Are there any special power requirements since the station charges so many devices?

No. All LocknCharge devices can run on 120V 15 Amp circuits.

Downloads

Large Basket by LocknCharge Measuring Template

The iC 10 and 15 Charging Stations is designed to fit almost any device - now up to 13" thanks to the Large Basket. But if you're still unsure, download the file, print it to scale on an A3 size paper and place your device within the guides. Instructions are included on the template.

iC 10 or 15 Wire Rack Information

The iC 10 and 15 include a wire rack for larger devices. View detailed information about the wire racks for iC Charging Stations.

Product Support Videos

iC Charging Station Set Up Video

Learn how to set up your iC 10 or 15 Charging Station.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

Submit a ticket