Support

At LocknCharge, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

iC 30 Cart™

FAQ's

How many Baskets are included in the iC 30 Cart?

Six (6) removable 5-slot Carry Baskets.

What color Baskets will I receive with the iC 30 Cart?

Two Green, two Blue and two Red.

Will my devices fit in the iC 30 Cart?

There is a simple template that you can download in the section below. The template allows you to measure your device to the Carry Basket. All you have to do is download the file, print it to scale on an A3 size paper and place your device within the guide to see if it fits. Instructions are included on the template. For further information or help, contact us.

Can I purchase additional Carry Baskets?

Yes. Please contact us for details.

Where do I find my serial number?

By the power cord plugin area.

Are there an special power requirements for the iC 30 Cart since they charge so many devices?

No, just a regular Power Outlet. The iC 30 Cart is equipped with ECO Safe Charge power board for safe and efficient charging. The power board stages the availability of power to each bank of devices. If you need to purchase a new EcoSafe Power strip and remote you can do so here.

My cart doesn’t seem to be charging or only charges for a little bit before shutting off?

If you have Chromebooks, they can ramp up their charging after they start and if all devices are doing this at once it can trip the EcoSafe timer installed in your Cart. The benefit of the timer is that you can easily prevent this by running your charging on cycles. See the user guide on how to set this up. If you need to purchase a new EcoSafe Power strip and remote you can contact us.

Downloads

iC 30 Cart Instruction Manual (purchased June 2018 or later)

Download the instruction manual for more information. For further assistance please contact us.

iC 30 Cart Instruction Manual (purchased before June 2018)

Download the instruction manual for more information. For further assistance please contact us.

iC 30 Quick Start Guide

LocknCharge products are easy to set up.

5-slot Large Basket measuring template

The iC 30 Cart is equipped with six (6) Large 5-slot Carry Baskets. To make it easier for you to identify what fits and what doesn't, we've created a simple template. For further assistance please contact us.

Sesamee Combination Padlock Instructions

Instructions for your iC 30 Cart's combination padlock.

Eco Safe Instruction Manual

Learn how to operate the Eco Safe charging system in your Cart.

Product Support Videos

iC 30 Set Up Video

Learn how to quickly set up the iC 30 Cart.

Eco Safe Power Management System Set up & Operating Guide

Learn how to set up and use the Eco Safe Power Management System in your Cart.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

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