New Technology Solution Trends for Restaurants

Minsk, Belarus. May 2020. Costumer ordering food from car on McDrive, McDonald`s fast food restaurant. McDonald's employee in protective mask takes orders with tablet at McDrive

For many years, quick-serve restaurants (QSR), like McDonald’s, have had traditional drive-through and counter ordering options. Casual dining, such as Applebee’s, has always had a dine-in environment where you sit at a table, a server makes your experience enjoyable, and you don’t have to do the dishes. 

But now, new restaurant technology trends are changing how we eat. As tech advances and consumer preferences change, the restaurant industry is adding and adapting to cutting-edge digital solutions.

The COVID-19 pandemic accelerated these trends in the restaurant technology landscape, requiring the restaurant industry to shift quickly in order to meet new market demands. These innovative processes are only set to keep profits high and maintain a healthy market in the future.

Here’s a look at the newest technology for restaurants coming to an eatery near you:

Robot Kitchens

Robots and AI together are showing us new ways our food can be made and have become one of the most exciting restaurant industry technology trends. SPYCE in Boston was created to provide low-cost, yummy meals, powered by robots. Customers can order from devices in the store or online, robots grab the food and drop it in the wok – humans are only needed to add the final toppings and provide an excellent customer experience.

On the other end of the spectrum, Alibaba, a supermarket in Shanghai, is using robots to deliver food right to customer's tables. Customers use an app to order and pick out fresh ingredients, then robots transport the food to the kitchen where the meal is cooked. When ready, the food is delivered to their assigned seat via a robot server.

Cloud/Ghost Kitchens

A cloud kitchen, or ghost kitchen, is a commercial kitchen space that allows businesses to fulfill delivery and takeout items without the overhead of a brick-and-mortar location. As more consumers order delivery from apps like DoorDash and Uber Eats, a cloud kitchen is one restaurant technology solution making it easier for entrepreneurs to open a restaurant. A cloud kitchen requires minimal overhead and is ideal for chain restaurants to expand the delivery arm of their business.

As restaurant technology trends toward increased delivery service, which has already increased 150% from 2019 to 2020, restaurants are facing delayed wait times for in-house guests. Separating delivery orders from the main business can help improve operations and ensure consumers are getting their food fast. New and veteran restaurant owners can leverage cloud kitchens and restaurant ordering technology to process orders faster.

Ordering Ahead – Mobile & Online

Mobile orders used to be a wee 1.5% of QSR sales in 2015, which jumped to 11% in 2020 and is expected to be a whopping 20% by 2025. Today, restaurants are managing orders from many different apps and online ordering services. As consumer preference continues to trend toward mobile ordering, restaurants are hiring curbside or mobile order staff dedicated to processing these orders with iPads. Constantly checking Uber Eats and Yelp can be overwhelming. However, there are new restaurant technologies that can aggregate orders into one centralized system. Cake software is an example of this technology that can make this process more manageable.

Charging Solutions for Mobile Devices

There are a lot of new restaurant technologies available that have the potential to change the industry forever. What works and what doesn’t work will drive new adoption in the restaurant market. One thing that all these technologies have in common is the devices that make them work. Whether an iPad is being used to place an order made by robots or receive an online order – those devices must be charged and ready to go. Charging stations, like those offered by LocknCharge, are the perfect solution to ensure there is no device downtime. One of the most popular charging stations that restaurant operators prefer to ensure their devices are always charged and available is the Putnam Charging Station.

The Putnam has light indicators to ensure restaurant staff know which devices are fully charged (green), and which need additional charging (red). Plus, it comes pre-wired with fixed lightning cables to ensure cords are there when needed.

Learn More About LocknCharge Products for Restaurants

Visit our restaurants charging stations page to see more examples of how restaurant operators are incorporating LocknCharge charging solutions into their restaurant technology stack.

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Minsk, Belarus. May 2020. Costumer ordering food from car on McDrive, McDonald`s fast food restaurant. McDonald's employee in protective mask takes orders with tablet at McDrive
New Technology Solution Trends for Restaurants
Webinar - Smart Device Management Efficient Workflows Resturants
Webinar: Smart Device Management & Efficient Workflows in Restaurants

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Webinar: Smart Device Management & Efficient Workflows in Restaurants

Presenter: Josh Davis, Sr Director of Customer Engagement at LocknCharge

In this webinar, Josh shares LocknCharge’s “secret sauce” to device management in restaurants. He walks through some recent customer success stories and highlights how the Putnam Charging Station is perfect for charging, storing and managing devices in a restaurant environment.

There is a lot that goes into a restaurant's tech plan: AI for order taking, digital menu boards, online ordering, drones for ordering and delivery, and much more. But many of these initiatives are time-consuming and expensive to implement.

For restaurants that are implementing mobile point of sale technology, LocknCharge offers a simple solution to improve transaction times with a charging station that ensures devices are always charged and ready for use. The right decision now can make an instant and lasting impact on your bottom line.

Watch this webinar to learn about:
  • Individual franchise customer success story
  • Large restaurant chain customer success story
  • Why restaurants are choosing the Putnam 8 or 16 Charging Station by LocknCharge to efficiently manage their mobile technology
  • How LocknCharge can help improve your mobile POS plan today.

We are more than a vendor. We view our customers as partners. Our goal is to find the best charging solution to fit your business.

Learn more about how LocknCharge helps restaurants deploy mobile technology on our dedicated restaurant page. 

Schedule a Live Product Demo

Schedule a live video demo with a LocknCharge team member to get a closer look at how our products help make your life easier.

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Managing Mobile Devices in Restaurants with Putnam

There is a lot that goes into a restaurant's tech plan: AI for order taking, digital menu boards, online ordering, drones for ordering and delivery, and much more. But many of these initiatives are time consuming and expensive to implement.

For restaurants that are implementing mobile point of sale technology, LocknCharge offers a simple solution to improve their transaction times with a charging station that ensures devices are always charged and ready for use. The right decision now can make an instant and lasting impact on your bottom line.

Watch this video to learn about:
  • Large restaurant chain customer success story
  • Individual franchise customer success story
  • Why restaurants are choosing the Putnam 8 or 16 Charging Station by LocknCharge to efficiently manage their mobile technology
  • How LocknCharge can help improve your mobile POS plan today.

Learn more about how LocknCharge helps restaurants deploy mobile technology on our dedicated restaurant page. 

Schedule a Live Product Demo

Schedule a live video demo with a LocknCharge team member to get a closer look at how our products help make your life easier.

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Evaluating Charging Solutions for Your Restaurant

Many restaurants are planning to or already have implemented mobile point of sale in their restaurants to speed up transaction times and increase sales. We're here to show you how selecting the right charging station for your program can make an instant and lasting impact on your bottom line.

As a restaurant owner, we know you have hundreds of things you could be doing other than evaluating charging stations. So, we're taking the guesswork out of that process for you.

Watch this video to learn about:
  • Evaluating charging solutions and roadblocks you may face
  • Reasons why restaurants are choosing the Putnam 8 or 16 by LocknCharge
  • Features of the Putnam that make life easier for restaurant owners/managers and employees
  • 3 Simple options to order a Putnam Station
  • How easy it is to setup your pre-wired Putnam Station

Learn more about how LocknCharge helps restaurants deploy mobile technology on our dedicated restaurant page. 

Schedule a Live Product Demo

Schedule a live video demo with a LocknCharge team member to get a closer look at how our products help make your life easier.

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Healthy Devices, Healthy Employees: 5 Tips for a Safe Return to Work

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Is your organization preparing for remote employees to return to the office? Keep in mind, when your team members come back, so do their contaminated laptops, tablets and phones. Streptococcus, MRSA and E. coli have all been found lurking on devices. Nonporous surfaces like smartphone screens can also make them a perfect environment for the coronavirus.

As an employer, it’s your responsibility to have infection control policies, procedures and training in place. You must also provide infection control supplies. If an organization doesn’t take reasonable steps to protect employees, it could be held liable for a coronavirus transmission in the workplace.

As you create a plan for a safe return to work environment, it’s essential to include steps to mitigate the risks of maintaining and sharing devices in the wake of the COVID-19 pandemic. We’re here to help with five tips to reduce the spread of smartphone bacteria and infections by improving sanitization and limiting physical interactions.

The more layers of effective interventions that are implemented, the less likely your business will contribute to the spread of COVID-19.
—Cleveland Clinic
Tip 1: Clean Your Hands and Your Devices

No single tactic for keeping employees safe is 100% effective, advises the Cleveland Clinic. However, multiple layers of effective interventions serve as safeguards when used together. “The more layers of effective interventions that are implemented, the less likely your business will contribute to the spread of COVID-19.” In addition to masks, social distancing, routine cleaning and frequent handwashing, device sanitization can reduce infection risk and increase workplace device safety.

By touching a contaminated surface, then texting and making calls, your phone can become a culprit for spreading infection. By lowering germs on surfaces through proper sanitization methods, you’ll break free from the endless loop of cross-contamination.

While alcohol-based wipes will disinfect touch screens, they take upwards of three minutes to be effective. The UVone™ UV-C Disinfection Station is a better way to disinfect touchscreens because it works in just 30 seconds—six times quicker than traditional wipes. UV-C light also disinfects in a consistent manner, making it more reliable and efficient than wipes. Plus, it is the perfect zero touch solution to ensure technology cleanliness and does not degrade the integrity of devices over time.

Tip 2: Create an Overnight Charging Location for Shared Devices

Recently, the Little Friends® nonprofit agency transitioned back to in-person schooling at its new facility. With staff and students’ health and safety in mind, plexiglass partitions were installed, social distancing and mask protocols were adopted, and a nightly cleaning schedule was implemented. In addition to these mitigation measures, the administrators sought a way to give parents the assurance that shared iPad devices were routinely sanitized. They also needed a comprehensive strategy for charging, storing and securing shared iPad devices.

The decision was made to mount a UVone next to a Carrier™ 10 Charging Station in each classroom so that devices can be quickly sanitized before storing and charging overnight. This overnight charging solution goes beyond a school setting to fit into any work environment.

If your employees share tablets or hand-held devices, a designated overnight charging location in your office gives everyone peace of mind. Your staff will know that their shared devices are disinfected and fully charged at the start of each shift. You’ll have the confidence that company devices are stored securely and not at risk for costly data breaches.

Tip 3: Deploy a Zero-Touch Model for Maintaining Mobile Devices 

Maintaining social distancing protocols is challenging when broken equipment needs to be exchanged and new equipment distributed. One way to make office-based employment safer is through contactless device distribution. Here are just three of the ways FUYL Towers can eliminate physical interactions between IT teams and employees. Start by choosing an accessible location at your facility to place one or more FUYL Tower 5 or 15 stocked with sanitized, ready-to-go devices, then:

  • Deploy devices
    For employees who need a new device, provide easy access to tablets and laptops.
  • Provide Loaner/Break-Fix Devices
    For employees who need to exchange a broken device or check out a loaner, easily swap the failed device or provide a replacement.
  • Distribute Other Essential Equipment

For employees who need more than just a laptop to perform their jobs, simplify the distribution of tools, paperwork, lost cables and more.

Tip 4: Don't Forget Your Remote Workforce 

Despite many schools and offices reopening, the remote workforce is not going away in a post-Covid world. Recent forecasts estimate at least 25% of employees will continue to work from home multiple days a week. If your staff is fully or partly remote, technology mishaps are bound to happen at home or as they’re lugging devices to and from the office. Not to mention the increase in forgotten charging cords, power supplies and other vital equipment.

When nearly 20% of mobile devices break or go missing each year, the burden usually falls on IT staff. These responsibilities drain your tech team’s time, and broken devices add significant downtime for employees who can’t work.

Have you ever asked yourself just how much time your IT department wastes physically running around gathering and replacing broken devices or supplying cables? By centralizing and automating your time-wasting manual break/fix program with a smart charging locker, you could save hundreds of hours a year. A FUYL Tower 5 or 15 allows you to keep several devices charged, secure and connected in a location in your building that onsite workers or nearby remote workers can access. With FUYL Towers, a manual process that once took an hour to complete now takes less than a minute!

LNC-US-FUYL-Tower-automated-break-fix-workflow-ppt-graphic-2020.11.23
Tip 5: Lean on Us

We’re on your team, helping to plan your defense against the spread of germs and keep your office-based employees and remote workforce healthy! In such a tumultuous time, technology that works for today and is flexible for the future is more valuable than ever. LocknCharge products are backed by a lifetime warranty, exceptional customer support, and a lot of good listeners.

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