Support

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Discontinué: Chariot iQ™ 30

FAQ's

How many Carry Baskets are included in the iQ 30 Cart?

Six (6) removable 5-slot Carry Baskets.

What colour Carry Baskets will I receive with the iQ 30 Cart?

Two Green, two Blue and two Red.

Will my devices fit in the iQ 30 Cart?

There is a simple template that you can download in the section below. The template allows you to measure your device to the Carry Basket. All you have to do is download the file, print it to scale on an A3 size paper and place your device within the guide to see if it fits. Instructions are included on the template. For further information or help, contact us.

My iQ 30 Cart will sync but will not charge?

In order to start charging, the data cable needs to be removed from the iQ 30 Cart. Once the data cable is removed, syncing will stop, the charge light will emit when in charge mode and charging will commence.

How long does syncing take?

Syncing times will vary and depend on two things. 1) The amount of content to be transferred or synced to the device, and 2) The number of devices connected to the Cart.

Are there any special power requirements for the iQ 30 Cart since they charge so many devices?

No, just a regular Power Outlet. The iQ 30 Cart is equipped with iQ 16 Sync Charge Boxes for safe and efficient charging. The iQ 16 Sync Charge Boxes stages the availability of power to each USB port. This function prevents the potential of overloading the circuit and protecting your devices.

Does the iQ 30 Cart charge during the syncing process?

Yes, but at a reduced charge rate. Once you plug in the data cables from the iQ 30 Cart to your MacBook, the syncing process commences and the charging rate reduces. Once you remove the cable, full-rate charging re-commences.

Can I purchase additional Carry Baskets?

Yes. Please contact us for details.

Downloads

iQ 30 Cart Instruction Manual

LocknCharge products are easy to set up. Download the instruction manual for more information. For further assistance please contact us.

Small Basket by LocknCharge measuring template

The new iQ 30 Cart is equipped with 6 (six) new 5-slot Carry Baskets. They are designed to hold iPad, iPad Air, iPad mini devices and a whole range of other devices too – and there are lots of them. To make it easier for you to identify what fits and what doesn’t, we’ve created a simple template. For further assistance please contact us.

Instructions d'installation du kit de verrouillage

Apprenez à installer votre kit de verrouillage.

iQ 30 Cart - Setup video guide

This video demonstrates how to setup the iQ 30 Cart for the first time with new devices. For more details, refer to the downloadable PDF instruction manual.

iQ 30 Cart - Removing the iQ 16 Sync Charge Boxes

This video demonstrates how to remove the iQ 16 Sync Charge Boxes from the iQ 30 Cart.

iQ 30 Cart Features Video

The video below is the latest highlights video of the iQ 30 Cart. It outlines and demonstrates the features and benefits of the Cart.

Warranty

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Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

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