Support

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Chariots Carrier™ 20, 30 et 40

FAQ's

How many large Baskets by LocknCharge come with the Carrier 20 Cart?

Four Baskets in total

What colour are the larger Baskets by LocknCharge?

1x blue, 1x green, 1x yellow and 1x red

What devices are compatible with the Carrier 20 Cart?

The Carrier 20 is designed to fit almost any device up to 13". But if you're still unsure, there is a simple template that you can download in the section below to determine whether or not your devices will fit. All you have to do is download the file, print it to scale on an A3 size paper and place your device within the guides. Instructions are included on the template. For further information or help, contact us.

My devices are too big for the larger Basket. What can I do?

So your device is too big? We have you covered. You can purchase the Stainless Steel Device Rack that replace the Baskets and allows larger devices, such as Laptops to be compatible. There is a simple template below that you can use to determine whether your device will fit inside the Stainless Steel Device Rack. For further information or help, contact us.

Are there any special power requirements for charging 20 devices?

Simply plug it to a power outlet and you're ready to charge. The Carrier 20 Cart is equipped with ECO Safe Charge power management for safe and efficient charging. ECO Safe Charge stages the availability of power to each bank of devices.

I have a Carrier 20 Cart, but now I need syncing. Do I need to buy a new syncing Cart?

You can utilise your existing Carts by purchasing LocknCharge's iQ 16 Sync Charge Box - a handheld, portable sync and charge unit that you can carry around to where syncing is required. Contact us for details.

Where can I find the serial number plate on the cart?

The serial number plate on the Carrier 20 Cart is located on the power tray panel of the cart, at the bottom.

Downloads

Carrier 20, 30 et 40 Cart - Guide de démarrage rapide

Commencez rapidement avec votre Carrier Cart.

Carrier 20, 30 et 40 Cart - Manuel d'instructions

Apprenez à utiliser votre Carrier Cart.

Large Basket by LocknCharge measuring template

The Carrier 20 Cart is equipped with 4 Large Baskets by LocknCharge. They are designed to hold almost any device including iPads, Tablets, Surface Pro's and up to a 13" Chromebook. To make it easier for you to identify what fits and what doesn’t, we’ve created a simple template. For further assistance please contact us.

Carrier 20 Cart Stainless Steel Device Rack template

If your device doesn’t fit inside the Baskets by LocknCharge, you can replace them with the Stainless Steel Device Rack, which is designed for larger devices. Download this simple template to identify whether or not your device will fit inside the Stainless Steel Device Rack slots. For further assistance please contact us.

Instructions d'installation du kit de verrouillage

Apprenez à installer votre kit de verrouillage.

Carrier 20 Cart setup video

This video shows you how to setup the Carrier 20 Cart. For more details refer to the downloadable PDF instruction manual.

ECO Safe Charge Operating instructions

This video demonstrates how to setup and operate the ECO Safe Charge power management system.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

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