Support

At LocknCharge, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

FUYL Tower 5 or 15™ Charging Lockers

FAQ's

What do the red and green lights on the doors represent?

The light is green represents that the door is locked and confirms to the user that they have successfully secured their device and have been given the “green light” to walk away. The red light indicates a warning that the door has not been secured.

Downloads

FUYL Tower 5 and 15 Full Instruction Manual

Learn how to set up and use the FUYL Tower 5 and 15.

FUYL Tower 5 and 15 Management Portal Instructions

Learn how to get started with the FUYL Tower 5 and 15 Management Portal.

FUYL Tower 15 Quick Start User Guide

Get started with our FUYL Tower 15!

FUYL Tower 15 Network Kit Quick Start Guide

Quickly get started with the FUYL Tower 15 Network kit

FUYl Tower 5 Quick Start User Guide

Get started with our FUYL Tower 5!

FUYL Tower 5 Network Kit Quick Start Guide

Quickly get started with the FUYL Tower 5 Network kit

FUYL Tower 5 Wall Mount Kit Quick Start Guide

Quickly mount FUYL Tower 5 to the wall.

Developer Portal

Need access to the FUYL Tower API, code samples and the latest docs?

Visit our developer site.

Product Support Videos

FUYL Tower 15 - Preview Video

A quick preview of the new FUYL Tower 15 - Intelligent Asset Management System.

FUYL Tower 15 - Setup Guide

Watch this video to learn how to set up your FUYL Tower 15.

FUYL Tower 5 - Preview Video

A quick preview of the new FUYL Tower 5 - Intelligent Asset Management System.

FUYL Tower 5 - Setup Guide

Watch this video to learn how to set up your FUYL Tower 5.

FUYL Tower How To's: Switch a FUYL Tower from User to Admin Mode

Step by step instructions to learn how to easily switch your FUYL Tower from User Mode (default mode from the factory) to Admin Mode.

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

Submit a ticket