Support

At LocknCharge, we understand the importance of support. If you’re not satisfied, we’re not satisfied. Our purpose is to make life easier.

CarryOn™

FAQ's

How do I know if my device is compatible with the CarryOn?

1. The CarryOn is USB charging so the device needs to have a USB charger. For example, iPads are compatible because it charges with a Lightning to USB power connector. Most tablets in general usually charge via a Micro-USB to USB power connector.

2. Check the dimensions of the device, including the power connector and case, if you are planning to use one. There is a template available in the Downloads section below.

Downloads

CarryOn instruction manual

LocknCharge products are easy to set up. Download the instruction manual for more information.

CarryOn device template

Check your device's dimensions to ensure it fits in the CarryOn.

CarryOn Cleaning Instructions

Learn how to clean the CarryOn.

Product Support Videos

CarryOn Setup Guide

Learn how to setup your CarryOn

Warranty

Can't find what you're looking for?

Do you need to speak to someone regarding a warranty claim or technical support? Click the button below to fill in a short support email. We're here to help.

Submit a support email and we'll respond within 48 hours.

Submit a ticket