Support

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Carrier 30 Cart™

FAQ's

How many Carry Baskets are included in the Carrier 30 Cart?

Six Large Baskets.

What colour Carry Baskets will I receive with the Carrier 30 Cart?

Two Green, two Blue and two Red.

Will my devices fit in the Carrier 30 Cart?

There is a simple template that you can download in the section below to determine whether or not your devices will fit. The template allows you to measure your device to the Carry Basket. All you have to do is download the file, print it to scale on an A3 size paper and place your device within the guide to see if it fits. Instructions are included on the template. For further information or help, contact us.

My devices do not fit in the Carry Baskets. What can I do?

So your device is too big? We have you covered. You can purchase a Stainless Steel Device Rack set that replaces the Carry Baskets and allows larger devices to fit in the Carrier 30 Cart. Contact us for more details.

Are there an special power requirements for the Carrier 30 Cart since they charge so many devices?

No, just a regular Power Outlet. The Carrier 30 Cart is equipped with ECO Safe Charge power board for safe and efficient charging. The power board stages the availability of power to each bank of devices.

Can I purchase additional Baskets?

Yes. Please contact us for details.

I now require syncing functionality on my Carrier 30 Cart. What can I do?

LocknCharge products are designed to be modular. You have the option to purchase the iQ 16 Sync Charge Boxes for syncing and charging functionality. Contact us for details.

Where can i find the serial number plate on the cart?

The serial number plate on the Carrier 30 Cart is located on the power tray panel of the cart, at the bottom.

My devices aren't being recognized on my syncing cart?

For iOS 11.4.1 devices or later (you can check your iOS version in Settings > General > About and look down at which Version the device is running), to allow the device to be recognized by LocknCharge unit you may need to do one of the following steps:

Do not enable a passcode on iOS devices
-OR- for iOS devices with passcodes, simply unlock the device prior to plugging in
-OR- update Settings > Touch ID & Passcode > scroll down to USB Accessories (toggle to “ON” so it is green)

Downloads

Carrier 30 Cart Instruction Manual (Purchased Before July 2016)

LocknCharge products are easy to set up. Download the instruction manual for more information. For further assistance please contact us.

Carrier 30 Cart Instruction Manual (Purchased July 2016-July 2017)

Please note: These instructions are for Carrier 30 Charge Only versions shipped June 2016 - June 2017 (MK4s) that have a single handle and side channel cable management. LocknCharge products are easy to set up. Download the instruction manual for more information. For further assistance please contact us.

Carrier 30 Cart Instruction Manual (Purchased After July 2017)

Note: These instructions are for Carrier 30 Charge Only versions shipped after July 2017 (MK5s) LocknCharge products are easy to set up. Download the instruction manual for more information. For further assistance please contact us.

Large Basket Compatibility Template

The new Carrier 30 Cart is equipped with six Large Baskets. They are designed specifically for 13" Chromebooks, but can also hold a whole range of other devices too – and there are lots of them. To make it easier for you to identify what fits and what doesn't we've created a simple template. For further assistance please contact us.

Carrier 30 Device Rack

Planning on using the Carrier 30 Cart with larger Chromebooks, Macbooks and Laptops? Use this PDF to determine whether the devices you are planning to use fits in our optional racking system.

Carrier 30 Cart Specifications

Download this document and get to know the finer details on the Carrier 30 Cart.

ECO Safe Charge Manual (English)

Download the ECO Safe Charge instruction manual.

ECO Safe Charge Manual (Dutch)

Download the ECO Safe Charge instruction manual.

ECO Safe Charge Manual (Finnish)

Download the ECO Safe Charge instruction manual.

ECO Safe Charge Manual (French)

Download the ECO Safe Charge instruction manual.

ECO Safe Charge Manual (Spanish)

Download the ECO Safe Charge instruction manual.

ECO Safe Charge Manual (Swedish)

Download the ECO Safe Charge instruction manual.

ECO Safe Charge Electrical Guidlines (Dutch)

Download the ECO Safe Charge electrical guidelines.

ECO Safe Charge Electrical Guidlines (Finnish)

Download the ECO Safe Charge electrical guidelines.

ECO Safe Charge Electrical Guidlines (French)

Download the ECO Safe Charge electrical guidelines.

ECO Safe Charge Electrical Guidlines (Spanish)

Download the ECO Safe Charge electrical guidelines.

ECO Safe Charge Electrical Guidlines (Swedish)

Download the ECO Safe Charge electrical guidelines.

Eco Safe Flyer - Newer

Learn more about the features in the Eco Safe Power Management system included in this product.

Eco Safe Flyer - Older

Learn more about the features in the Eco Safe Power Management system included in older models of this product.

Sesamee Combination Padlock Instructions

Instructions for your Carrier Cart combination padlock.

Product Support Videos

Carrier 30 Cart - Setup Video Guide

This video demonstrates how to setup the Carrier 30 Cart for the first time after unpacking. For more details refer to the downloadable PDF instruction manual.

ECO Safe Charge Operating instructions

This video demonstrates how to setup and operate the ECO Safe Charge power management system.

Warranty

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