Patient Satisfaction Scores Are Improved By Successful Mobile Device Deployments
Research is overwhelmingly in favour of using mobile devices in hospitals with organisations seeing higher patient satisfaction scores overall, a recent study by Vanson Bourne, specialists in tech research, have confirmed.
The study, commissioned by Jamf, surveyed 600 global healthcare IT leaders on their use of mobile devices – from the Netherlands, France, Germany and the United Kingdom, to the United States. 9 out of 10 said their organisation had implemented (or plan to implement) a mobile device initiative, and nearly all (96%) reported an increase in patient experience scores when mobile devices were used, with a third of those claiming major improvement.
Healthcare Dive, the online resource for healthcare and health IT news, summed up the study: “When it comes to use cases, the highest support is for clinical care teams, with 91% of respondents saying these would benefit from a mobile device initiative. For example, 67% said mobile devices improve communication among a patient’s care team and 52% said they increase access to medical records. Other areas that stand to gain include administrative staff (73%), nonclinical staff (54%), long-term patient stay (47%) and short-term patient stay.”
The study also concluded that 47% of organisations plan to increase their usage of hand-held technologies within the next 2 years. Read more on this study here.
Mobile devices are most often used in nurses stations, administrative offices, and patient rooms, but can also be useful in countless other places when it comes to patient care. A new Zebra Technologies study found recently that mobile devices are likely here to stay; 97% of nurses and 96% of pharmacists at acute care hospitals said they expect to use mobile devices by 2022. This same study found that 7 in 10 hospitals say IT solutions improve patient care, while 55% cited reduced costs. It also found nurses credit mobile devices with improving staff communications and 61% report fewer medicated administration errors.
With the healthcare industry becoming further dependent on mobile devices, it’s more important now than ever to have devices secured and fully charged at all times. A recent study confirmed that 91% of current LocknCharge customers prioritise having quick access to mobile devices. LocknCharge tablet charging stations charge, store, secure and streamline workflow for mobile device management projects of any size.
Mobile devices help hospitals run smoother, safer, faster, and improve patient satisfaction scores. If you use multiple mobile devices in your establishment, we can help keep them safe, secure, and charged up for the critical times when your staff need them. Learn more about LocknCharge secure charging devices in healthcare here.
