Community Blood Center of KC Goes Mobile with Blood Bank and Devices

US News | LocknCharge

Over the past 60 years, the Community Blood Center (CBC) has supplied life-saving blood to 800,000 people throughout Kansas and Missouri. They are now serving 70 counties, and to meet the needs of patients at 60 different hospitals for blood and blood components, the Community Blood Center relies on approximately 500 donors every weekday. In order to fulfill this need, blood donation cannot happen only at the Blood center; they must depend on blood drives throughout the two states.

Challenge                                                                                                                                                                             

To collect enough donations, the Community Blood Center has invested in mobile blood banks–a fleet of vans that are fully stocked with everything necessary for a blood donation procedure. The medical equipment they are using is loaded into vans that travel to satellite locations where blood can be collected in public places around the two states.

It’s no small feat to manage all of the technology that goes into a mobile blood bank. Their mobile technology needs to be loaded into the van every morning and unloaded from the van every night–as well as unloaded from the van to the blood collection site and back onto the van to be transported back to the Blood Center.

When moving as many as 16 laptops/tablets, 8 keyboards, 3 wireless printers, 3 webcams, and all of their power supplies (per van), the task can be fairly daunting. With some ingenuity, the Blood Bank was able to come up with a custom solution that met their needs.

The Solution

The blood bank needed a “mobile device kit” that could easily charge, store, secure and transport a wide variety of mobile devices and all necessary power supplies. They found success in the LocknCharge Carrier 40 Cart. Because of the open-concept design, they were able to remove half of the Baskets and retrofit their own padding and shelf to accommodate their unique needs.

 

Durability, easy transport of devices and efficient charging without removing devices from the Cart were all critical components of their successful mobile device deployment.

Results

A generation of Kansas and Missouri citizens has grown up with the Community Blood Center, and they know if blood is needed in the community during an emergency, Community Blood Center will make sure it’s there.

To download a PDF of this white paper, click here.

*The Carrier 40 Cart is not recommended for outdoor use. Modifications were made to the exterior of the Cart to make it suitable for outdoor use–including industrial strength wheels, reinforced chassis and a customized cover.

 

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SEG Exceeds Customer Expectations with Access to Secure Charging Stations

Background

Special Events Group (SEG) is a leading provider of technical support for large-scale special events, offering technical services and equipment for set and stage design, event concepts and much more. With offices in Bulgaria and in Austria, they are a trendsetter for new and creative ideas in the event industry throughout all of Europe.

Challenge

In the age of mobile devices, event attendees expect convenient access to power outlets where they can charge their personal phones, tablets and laptops during the event, exhibition or conference. Many special event companies offer a table with power strips as a courtesy to meet this need. The SEG Team, however, noticed that the “charging table” was always crowded and devices left unattended were at risk of theft. They saw an opportunity to bring a unique experience to conference attendees by offering a secure place to charge and store devices while not in use.

When looking for a solution, it was imperative that it accommodate all types of mobile devices–much like the table with power strips–so that it was beneficial for all attendees no matter their device type. It was also important the station be durable and secure so that attendees could leave their devices unattended without worrying about theft. After doing research on several types of charging stations, SEG was able to find a product that alighted with their goal–the LocknCharge FUYL Tower Charging Locker. 

Solution

The LocknCharge FUYL Tower is a Charging Station with 15 individually-lockable compartments that works just like a hotel safe. Inside each locker is one AC outlet and one 2.4 amp USB port, making it possible for attendees to charge more than one device at a time. FUYL Tower users are able to lock their chosen compartment with a 4-digit, user-defined pin number, making it easy for the user to remember their code. By providing a secure Charging Station inside the venue, attendees are able to lock up their devices and walk away for worry-free charging.

SEG even takes it a step further by creating custom graphics for the outside of the FUYL Tower so that it fits seamlessly within the brand of the event. Product flexibility (and durability) allow SEG to use the same Charging Station at all of their events throughout Europe. And since European countries speak many different languages, they’re able to localize the sign on the top of the station that reads “Charge Your Devices Here” to match the main language spoken at that particular event.

To learn more about how LocknCharge products are transforming device management for other businesses around the globe, click here.


To download a PDF of this white paper, click here.

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Rolling out Mobile Devices? Find out how LocknCharge will contribute to your success.

Rolling out mobile devices across your organisation? You’ve probably already done a lot of heavy lifting – selecting devices, developing apps, and strategising the outcomes. You’re ready to launch… right? Would it surprise you to know that 73% of the best-planned programs are missing a critical component? One of the most important steps is deciding how to charge and secure devices when not in use. Uncharged devices will lead to lost productivity and slower adoption of new processes. Lost and broken devices can create substantial budget overruns. Research shows that 41% of data breaches are due to lost or stolen devices—which can lead to crippling fines–bringing the success of your program to a screeching halt.

And that’s where LocknCharge comes in. We are the experts in mobile device deployments. Our charging stations seamlessly integrate into your workflow, so you can forget about charging and security and focus on your goals. Charging Stations provide a centralised point for storage, so staff members always know where to find charged devices. And innovative product features increase your staff’s productivity. All of these factors lead to a successful program that will have a positive impact on your bottom line.

Our expert problem solvers will walk you through the best solution to meet your needs. So be one of the forward-thinking companies who have considered the logistical hurdles ahead.

Click here to contact LocknCharge today.

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Companies are Making the Switch from Toughbooks to Tablets

Toughbooks® are exactly what they sound like. They are rugged and used in a wide variety of industries, like construction, emergency services, manufacturing, oil, gas, utilities and more. While Toughbooks have long been considered ‘king’ of mobile devices in these industries, tablets are quickly catching up. Companies are making the switch for these reasons:

Toughbooks are expensive. They can cost upwards of $3,500 per device, which can be cost prohibitive for small businesses. Meanwhile, the cost of an iPad with a highly protective case could cost only $900, or a Toughpad® could cost as low as $1,200 (half the price of a Toughbook). In an effort to save money, companies are making the switch.

Toughbooks are bulky and heavy. The average weight of a Toughbooks is around 8 lbs. The average weight of an iPad is around 1.5 lbs, making it much easier to carry and handle. A mobile employee who relies on their tablet will have an easier time carrying around a tablet than a Toughbook.

Tablets can connect directly to multiple technologies. Toughbooks can connect to wifi, while tablets and Toughpads have multiple options of networks to connect to such as 4G, LTE, Wi-Fi and GNSS. This, in particular, helped out the Reading Fire Department Crew in Pennsylvania, who recently made the switch to tablets.

A Toughbook is not a mobile device. It’s a mobile device in that it’s portable, but it requires (mostly) a flat surface and two sets of fingers to work with. Tablets and Toughpads can be maneuvered with one hand. This versatility is perfect for on-the-go employees.

If your organisation is considering making the switch, you can transition from Toughbooks to tablets with these helpful tips:

Make a secure charging system part of your transition. Launching a comprehensive mobile device program requires more than just rolling out the devices themselves. It’s imperative to also consider how the devices will be charged, stored, secured and distributed. For optimal productivity, employees must know exactly where to find a fully-charged device before leaving for a job, as well as know where to secure the device at the end of their shift so that it’s ready for the next person or the next shift.

Set up a training with all team members. Make sure your employees know exactly how to use their new tablet or Toughpad devices. There might be a bit of a learning curve, but what’s great about tablets is how user-friendly they are.

Backup all your old devices. This might go without saying, but make sure all important information is backed up just in case.

Hire an outside IT company to handle the transfer of data. If you have many devices that need to be transferred, it might be worth it to hire an outside IT firm to handle data transfers. They will be familiar with this type of transfer, and you will save yourself a huge headache.


When you decide to transition from Toughbooks to tablets or Toughpads, make a secure charging station a part of your seamless transition. View the full lineup of LocknCharge Tablet Charging Stations here.

 

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How Mobile Devices Help Field Reps Provide Better Service

Mobile workforce using mobile technology to improve communication and data entry accuracy

You may think of a Field Rep as someone who works for a utility company and comes to your house to service your cable box. However, Field Reps are common in many other industries; think mechanics, roadside vehicle service providers, public transportation agents and quality control/maintenance teams.

When Field Reps carry mobile devices, their lines of information and communication drastically open up in many ways. For example: you call your cable company for a service call. They give you an approximate time between 9am and 3pm that they might stop by, and when they arrive, they have to keep calling their headquarters or office back to get information about your account.

We have all experienced situations similar to this, but Mobile devices are now affording mobile employees a variety of benefits:

Instant Research and Information

Mobile devices give Field Reps access to a world’s worth of research on the go. They can gain insight into their customers and future leads, reflecting better on their company. Additionally, Field Reps working for organizations like energy companies and cable companies will be able to pull up important customer account information at the drop of a hat. Inventory, warranties, and numerous other documents can be at their fingertips. They won’t need to contact their call center, and their customers won’t need to dredge up paperwork.

Information Gathering

With a mobile device, Field Reps can quickly input or update a customers email address, phone number and other data. This also allows for fast follow-ups. Mobile employees such as roadside vehicle service providers can send a quick email or make a call from a mobile device. As companies grow and start to become more data savvy, Field Reps are gathering more data on their customers every time they meet, which allows companies to provide even better customer service.

Real-time data collection is extremely useful to companies because it provides up-to-date information that can be shared throughout an entire organization in seconds. Energy and utility company reps, for example, are able to record meter readings, upload photos of the assessed damage, etc. effortlessly and seamlessly. Real-time data entry ensures that information is recorded more efficiently and more accurately.

GPS

When mobile devices are equipped with location services, customers can know almost exactly when their Field Rep will show up. The mobile device can send a ping to the customer when the Field Rep is on their way, so they will always feel prepared and have a more accurate time estimate. On the other side, Field Reps will be able to more quickly and accurately find the place they’re going with simple GPS capabilities. Imagine if all quality control and maintenance teams used this method.

Real-time Communication

Customers and mobile employees can communicate seamlessly–imagine customers never having to phone into a call center to be connected to their rep. If customers can connect directly with their field rep through text, chat or another messaging service, they will be impressed with their reps’ fast response times.


When you equip your Field Reps with mobile devices, it’s crucial to keep them secure and charged up. Several businesses use our charging stations so that their Field Reps can check out a charged device at the beginning of a shift, spend the day on service calls using a device, and return the device at the end of the shift. Store your Field Feps’ mobile devices with a LocknCharge storage device; learn more here.

 

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