THRIVE® Affordable Vet Care is disrupting the small animal veterinary industry through the use of technology in their clinics. In a field that has historically lagged behind in the adoption of tech, THRIVE has emerged as a thought leader in this space by incorporating iPads and the LocknCharge CarryOn Charging Station into their everyday workflow. Their goals? To create efficiencies that will allow their staff to provide quality, affordable veterinary care to the masses. Technology has also allowed THRIVE to scale their business from a handful of clinics in the Austin, TX area, to 20 clinics throughout the US with the goal of 50 clinics by the end of 2018. Here are some ways they’ve been able to work smarter through the use of technology:
- Clients are able to check in, confirm their contact information and update their pet’s medical history on an iPad as soon as they walk through the front entrance.
- Vets are able to show clients x-rays directly on the mobile device, only minutes after an x-ray is taken.
- From check-up to check-out, the clinic rooms are now the one point of experience for the client. All payments are processed inside the room, allowing customers to ask any billing questions in the privacy of that room.
- Vets and Vet Techs are able to provide electronic medical records directly to the customers through email.
The CarryOn Ultra-Mobile Charging Station by LocknCharge is a key component of this mobile device initiative. The iPad charging station is durable, secure, compact, easy to move and easy to use. Charging cables stay organized, making it simple to plug in devices each night. A centralized point of charging ensures that employees always know where to find the devices in the morning. The CarryOn Charging Station has given THRIVE Vet the confidence to know that their devices will always be charged and ready to use each and every day. All of these factors together have allowed THRIVE Affordable Vet Care to meet and exceed their goals.
Hear from employees at THRIVE Affordable Vet Care:
In a world where technology is advancing at a rapid pace, it is becoming a necessity for organisations to adopt digital technology. This includes the medical and care sector.
If you look at the history of health organisations such as the NHS (The National Health Service), you will see some major technological advancements that have been introduced in the last few decades. These advancements have contributed to services being taken out of the confines of hospitals and GP surgeries and integrating them with user-friendly, accessible services over the phone or through mobile devices such as tablets.
Probably the most well-known of these advancements was NHS Direct, a nurse-led advice service provides people with 24-hour health advice over the phone, launched in 1998. This service has gone on to become one of the largest single e-health services in the world, handling more than half a million calls each month. It became the start of a growing range of convenient alternatives to traditional GP services – including the launch of NHS walk-in centres, which offer patients treatment and advice for a range of injuries and illnesses without the need to make an appointment.
For an organisation that was born out of a long-held ideal that good healthcare should be available to all, regardless of wealth, these advancements have led to changes in the way the organisation has functioned which has provided benefits for both the organisation but, more importantly, the patients themselves.
But, like anything, technology is ever-evolving, and these organisations cannot stand still. They must move with the times. A recent report by Nuffield Trust shows that compared with health services in 18 countries, the NHS is relatively poorly resourced, and there may be a welcome need for the use of more specific technology in the sector.
The report, celebrating the NHS turning 70, showed that the resourcing was poor especially in terms of staff and physical equipment. Outsourcing certain jobs, therefore, would help put less pressure and stress on a healthcare service that could be seen as currently struggling. The primary benefit of universal healthcare is that it improves the quality of life for everyone, and this could be seen as a welcome change. (See full report here.
In an article released in June 2018 by Pulse magazine, Dr. Jonathan Simon, a retired GP and former honorary secretary of the Royal New Zealand College of GPs, claims that GPs must embrace digital innovations and models of care to secure their future.
He says, “The whole model of medical practice is being disrupted by the digital revolution, something I believe will determine the future of general practice both in the UK and in other developed countries. As knowledge moves into the community, so does power and the capacity for patients to make their own choices about which services they want and how they have them delivered.
“GPs need to be proactive and incorporate ‘smart technologies’ into their practice, using the technology to support high-quality real-time and virtual access to services.”
Hospitals and other medical institutions, such as GP surgeries, dentists, and care homes are investing in new technologies to reduce cost, increase access to facilities and improve care in their environments. The ultimate aim of this is to deliver a better healthcare service to all patients.
Mobile and tablet devices are being used for activities such as booking in patients, collecting patient surveys, and updating patients on live waiting room times.
Without this approach, it is possible that the medical industry will fall behind in terms of patient care, as these efficiencies can potentially offer shorter waiting times and automated admin, leading to a better patient experience.
In fact, achieving an improved patient experience was exactly what happened at El Camino Hospital, in Silicon Valley USA. Four years ago, the hospital turned to a healthcare technology start-up to help with falls amongst the elderly. The product, which helps busy nurses monitor elderly patients, has seen the number of falls decrease. But there can be issues with the use of technology, and it is important that healthcare organisations have the proper management procedures in place to deal with these issues effectively.
The NHS cares for over 1 million patients every 36 hours. A big issue when dealing with personal data, especially data dealing with patient health, is patient confidentiality. The IT systems and the IT hardware used by all medical professionals must be secure enough to protect these patients. In fact, a single lost device can cost a business $50,000 in lost productivity, data security issues and replacing the device itself.
Not only that, they must ensure that when using technology such as iPads or tablets, they are fully charged, accessible and ready for use at all times. Lost and broken devices can create substantial budget overruns, and staff who can’t easily find a fully charged device at the start of their shifts will lead to lost productivity and slower adoption of the new processes and tools.
LocknCharge offers several mobile device charging and security solutions that are suitable for the healthcare environment. Highly-secure charging solutions not only keep devices locked away to protect patient confidentiality and device theft when not in use, but also can ensure that devices are fully synced so that software and data is always current. New-to-market laptop and tablet charging station features such as LED lights, which provide at-a-glance charging status, an ultra-mobile design, and a backend management portal can help drive staff productivity.
Our expert team can help recommend which charging solution is best for your needs, please click here to contact us.
We all love to bag a bargain. But many of us also know through experience the meaning of a false economy. According to a study by Gocompare.com, a financial services comparison website, one of the biggest false economies is comparing only price, not quality, when purchasing a product or service. The study, named “The top 20 false economies”, claimed that 38% of people admitted they had been a victim of this in the past.
So why is it that so many professional organisations still get caught out thinking they can get exactly what they need for a bargain price?
With so many mobile devices in use, and an increasing number being used for work purposes, the number of tablets and mobiles that need charging is vast. That is why for many organisations, mobile charging stations have become commonplace, as they carry many benefits over individual charging of devices. But for those looking for a good deal, are consumer grade charging or docking options inferior to professional grade tablet charging stations?
If we look at the number of smartphones that were stolen or lost (and never recovered) in 2013 alone, which amounts to more than 4 million, the benefits of ensuring your smartphone or device is safe and secure when not in use are clear. 44% of thefts happen because the victim left their device unattended in public places.* With a professional grade charging station that focuses on charging as well as security, there is no need for that to happen.
James Symons, CEO of Lockncharge explains, “All of the products LocknCharge offers are designed with the user in mind. Devices are expensive and should be protected at all times during charging. That is why we offer mobile device security that is second to none. Nearly all LocknCharge tablet charging stations are extremely durable, featuring high-quality steel and ultra-secure, hardened locks for ultimate protection.
“In addition to the safety of your device and the cost of losing a device, there is also data and personal information to consider – as well as additional factors such as breakage rates.
“Nearly 41% of all data breach events from 2005 through 2015 were caused by lost devices such as laptops, tablets and smartphones.** That is a huge number and can have a consequential impact on leakage of personal data. This is not only a breach of privacy for the user, but can also in some circumstance be illegal if there is legislation to protect personal data.
“Furthermore, when deploying devices, a breakage rate of around 8-10% can be experienced. Counting 100 x iPads, with 10% breakage rate of a $300 device, that works out at $3000/year for a small deployment. In addition, the more time your staff takes to track down missing devices or to deal with breakages, the less productive they are.”
The above reasoning alone should be enough to start the integration to a professional mobile device charging station. But if you are still wondering why it is potentially better to invest in a professional charging station, a Chromebook Cart, an iPad Cart, a laptop charging station or other, here are some additional points to consider below:
- Warranty: Do consumer grade products offer enough warrant protection? LocknCharge products offer a lifetime warranty, ensuring you won’t have to replace your charging stations. This can lead to a big saving in the long run.
- A central point of charging: With multiple consumer charging stations compared to one central professional grade station, employees may not know where to find devices at the beginning of the day. A central point of charging can save a lot of time, and also helps as they know where to put them at the end of the day, meaning devices are always charged and ready to go.
- Unique product features: Be it the external lights of the Putnam 8 or 16 Charging Stations that lets employees know at a single glance if a device is fully charged, saving them valuable time, or the backend management portal on the FUYL Tower allowing employees to seamlessly check-in/out devices without assistance from a staff member – LocknCharge offers solutions and features far superior to many other consumer charging stations. LocknCharge products are designed to save time and make life more convenient.
- Small footprint with efficient charging: If space is at a premium in your office/workspace, LocknCharge offers several compact charging stations to meet just about any need. The stations charge 5-40 devices simultaneously from one outlet without any worry about blowing a fuse. From a health and safety perspective, this also helps when weighing up potential risks and hazards in the workplace.
- Adaptable: Is the consumer product universal? LocknCharge charging stations easily accommodate multiple device types and have the ability to adapt to different devices as technology changes. Open concept designs of the Carrier Charging Station, Carrier Carts and Joey Carts mean users can store and secure more than just mobile devices. Simply remove the provided racks or baskets and use the space to fit your unique charging and security needs.
- Syncing capabilities: Companies spend significant amounts of money on essential apps for their business, but if they’re not updated/synced, apps no longer fix the problems they were created to solve. With professional charging solutions such as the iQ30 Cart there is the ability to sync multiple devices at once without having to rely on an MDM to keep devices up to date.
There is absolutely nothing wrong with comparing the price of an item or a service to the benefits it provides. In fact, it makes very good financial sense to do so. However, as finance information Money Expert advises, you must consider the price and the quality holistically. For until you have explored this, you cannot fully appreciate which offers better value to your business or organisation.
To schedule a live demo of our products, click here.
**Forbes article 12.8.17
If your organization owns iPads for students or staff to complete their work, then you need a simple (and secure) way to store, charge, and distribute the devices. A high-quality iPad cart or charging station can fill this need.
Nothing hinders productivity faster than grabbing a device, only to find that it isn’t fully charged. A high-quality iPad cart lets you safely store and charge your iPads, transport them from one office or classroom to another.
Choosing the right iPad cart or charging station for your school or business depends on many factors, such as how many iPads you need to store at once and how portable a solution you’re looking for. At LocknCharge, we make iPad carts and charging stations to meet a wide variety of needs; here are four of the best solutions for schools and businesses. (more…)