Webinar: Smart Device Management & Efficient Workflows in Restaurants

Presenter: Josh Davis, Sr Director of Customer Engagement at LocknCharge

In this webinar, Josh shares LocknCharge’s “secret sauce” to device management in restaurants. He walks through some recent customer success stories and highlights how the Putnam Charging Station is perfect for charging, storing and managing devices in a restaurant environment.

There is a lot that goes into a restaurant's tech plan: AI for order taking, digital menu boards, online ordering, drones for ordering and delivery, and much more. But many of these initiatives are time-consuming and expensive to implement.

For restaurants that are implementing mobile point of sale technology, LocknCharge offers a simple solution to improve transaction times with a charging station that ensures devices are always charged and ready for use. The right decision now can make an instant and lasting impact on your bottom line.

Watch this webinar to learn about:
  • Individual franchise customer success story
  • Large restaurant chain customer success story
  • Why restaurants are choosing the Putnam 8 or 16 Charging Station by LocknCharge to efficiently manage their mobile technology
  • How LocknCharge can help improve your mobile POS plan today.

We are more than a vendor. We view our customers as partners. Our goal is to find the best charging solution to fit your business.

Learn more about how LocknCharge helps restaurants deploy mobile technology on our dedicated restaurant page. 

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Baskets are Good for Business

There’s a reason why baskets have been around for centuries. From babies to bread, our prehistoric ancestors understood how useful baskets are for carrying, storing and transporting just about anything. Sometimes the simplest solution is the best. Thousands of years later, we’re still using baskets to transport our groceries and store our laundry. Just as baskets help make chores and shopping faster and more efficient, it turns out baskets are good for business too! Whether you’re offering in-person training, managing a distribution center or facilitating vaccinations, if your operational process includes sharing devices, our Basket system provides multiple benefits. LocknCharge slotted device Baskets enable hand-out and pack-up of devices in less time, giving you more time to focus on operational goals.

Top 5 Ways Baskets Benefit Business

  • Save time: Enable hand-out and pack-up of devices in less time
  • Prevent breakages: Keep devices more secure in public spaces
  • Streamline distribution: Easily carry multiple devices between classrooms, workrooms or buildings
  • Save cash: Reduce money spent on broken or stolen cord replacements
  • Future-proof: Transport a wide variety of devices, including laptops and tablets or devices with extra-thick cases

Distribute Devices in a Matter of Seconds

“We have limited time with the participants, so being able to grab a smart device Basket and placing them on a table give participants immediate access to the devices. I can do that in a matter of seconds which meets our need tremendously.”

- Gene Howell, Manager for Educational Technology at Australian Institute of Management in Western Australia.

The Australian Institute of Management in Western Australia (AIM WA) is dedicated to building leadership and management capability. Their suite of training courses attracts over 20,000 participants each year. Most classes require each participant to have immediate access to technology. There’s no time to waste distributing shared devices.

Slotted device charging Baskets by LocknCharge make device deployments more efficient, allowing for quick distribution and collection by the trainer. At AIM WA, iPads are stored and charged in Carrier 30 Carts in Baskets of five. When it’s time to set up for each class, the trainer slides open the secure Cart lid, takes out a couple of Baskets, and places them on tables for each participant to grab. Participants no longer have to wait in line then take out a device one by one as they would with a traditional cabinet-style laptop cart. When students start learning immediately vs. lining up, 70 hours of class time is saved per year.

Reloading the Cart is a simple three-step process:

Step 1: Put devices back into technology Baskets with their charging ports facing up

Step 2: Place Baskets into the Cart

Step 3: Plug charging cords into the devices

Cords that stay in the Cart dramatically reduces the number of broken, misplaced and stolen cords. In addition, Carts can be easily wheeled between classrooms to safely and quickly distribute devices where they’re needed most.

Facilitate Healthcare on the Go

The COVID-19 pandemic is driving demand for healthcare providers to go on the road to facilitate healthcare. Where there’s a testing and immunization event in the field or a mobile health clinic, there’s a need for devices and a way to charge, store and secure them.

FEMA’s Community Vaccination Centers Playbook recommends 100 iPads for facilities distributing up to 6,000 vaccination doses a day. These devices can be used for patient registration, scheduling and clinical documentation. At COVID-19 testing stations, staff members can also use iPads to scan patients’ insurance information quickly.

Whether sharing a hundred devices or a dozen, Baskets are an efficient method to speed up device deployment. At the start of the day, a worker grabs the Baskets from a secure Carrier Cart and sets them out to be easily accessed by the nursing teams. During their shifts, nurses return devices to the Baskets as a centralized, safe place to store them when not in use. At night, all devices are placed in Baskets which are then placed into Carts for charging.

Because baskets are removable, Carrier Carts offer an open-concept that adapts for healthcare providers on the road—making them the ideal solution for mobile blood banks and clinics. The fleet of vans operated by the Community Blood Center (CBC) travels throughout Kansas and Missouri fully stocked with everything necessary for a blood donation procedure. When each van moves multiple laptops, tablets, keyboards, wireless printers, webcams, and all of their power supplies, the task can be pretty daunting.

The blood bank needed a “mobile device kit” that could easily charge, store, secure and transport a wide variety of mobile devices and all necessary power supplies. They found success in the LocknCharge Carrier 40 Cart. Because of the open-concept design, they removed half of the Baskets and retrofitted their own padding and shelf to accommodate their unique needs.

Read the Mobile Blood Bank Case Study

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Little Friends Plans for a Safe Return to In-Person Schooling

February 15, 2021  |  Warrenville, IL

Background

Since 1965, the Little Friends® non-profit agency has been fulfilling lives regardless of challenge. Their groundbreaking programs empower people of all ages experiencing autism and other intellectual and developmental disabilities to live, learn, work and thrive in their communities.

Not long ago, Little Friends moved to a new facility and can now provide more programming to the growing needs of those they serve. As school closures caused by the pandemic started to lift, Little Friends began preparing for students to safely return to full-time, in-person learning.

Challenge

Health and Safety Concerns

Before coming back to in-person learning, staff and students’ health and safety, especially in the classroom, were top priorities. Plexiglass partitions were installed, social distancing and mask protocols were adopted, and a nightly cleaning schedule was implemented. In addition to these mitigation measures, Little Friends sought a way to give parents peace of mind that shared iPad devices would also be routinely sanitized.

Variety of Devices Needs

The organization prides itself on providing programs for people of all ages, from toddlers to seniors–so it’s no surprise that device needs vary. Staff use mobile devices for record keeping, while teachers have laptops. iPads are available in Pre-K to 3rd-grade classrooms, and 4th graders and up are assigned Chromebooks. Various technology needs resulted in the need for a flexible solution to store, charge and lock many device types.

Smaller Class Sizes

With smaller class sizes, social distancing in the classroom is easy. Because class sizes are small with a max of 8 students per classroom, selecting compact charging and disinfection solutions was key. Products that are easily accessible and fit well in the daily routine for both staff and students were an essential requirement.

Solution

Like the comprehensive plan Little Friends creates for each child, they also needed a comprehensive strategy for charging, storing, securing and sanitizing shared iPad devices. Having worked with LocknCharge before, Mike Briggs, President & CEO of Little Friends, was very familiar with LocknCharge solutions. He made what he referred to as an “easy decision” to purchase 25 Carrier™ 10 Charging Stations and 25 UVone™ UV-C Disinfection Stations. 

Because the UVone units are mounted right next to Carrier 10 Charging Stations in classrooms, devices can be quickly sanitized before storing and charging overnight. The ability to select the proper charging station and pair it with a disinfection station ensured that the complete solution was tailored to their needs. Here are some other benefits these two solutions offer:

Rapid UV-C Technology with UVone

Fits into Any Environment

The UVone Station fits nicely in their overall in-person learning plans, and teachers are excited to have this technology in their classrooms.

Peace of Mind

Because iPad devices are shared by several students, UVone gives parents peace of mind that added precautions are being taken for mobile device disinfection.

Touchless

With touchless sensors, UVone reduces cross-contamination and is simple for kids to operate.

Funded

Like many schools across the U.S. that have tapped into the funding set aside in the CARES Act, Little Friends was able to leverage allocations through the allowable use for sanitization and cleaning to purchase UVone devices.

"UVone provides parents the confidence that shared devices are disinfected."

- Mike Briggs, President & CEO of Little Friends

Wall-Mountable Carrier Charging Stations

Compact

These compact charging stations look great and don’t occupy floor or counter space when mounted to a wall.

Reliable

Carrier 10 easily does the job it’s supposed to do–charging, storing and securing devices. Cables and charging supplies stay organized in a separate compartment, allowing for quick plug-in after each use.

Flexible

With eight students max per class, a smaller charging station with a lower capacity met the needs of their 1:1 program.

Compatible

Carrier Stations are universal, meaning they work with most devices–including iPads, Chromebooks, laptops and tablets–which can be deployed with ease using Baskets.

What’s Next?

With grants, Little Friends will continue to invest in state-of-the-art technology, including robots to assist children with speech therapy. They’re committed to creating tech champions who explore innovative digital technology. The leadership team at Little Friends understands that these investments bring an incredible opportunity to incorporate new methods of teaching and learning.

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Webinar: How to Integrate Break/Fix Workflow with FUYL Tower API

Originally Aired: 1/28/21

In this webinar, Jon Harrer, Technical Sales Rep at LocknCharge, covers how to integrate our FUYL Tower Smart Locker and LocknCharge Cloud software into an existing IT infrastructure.

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Reach out to Jon directly or "Contact Us" for a 60-day trial of FUYL Tower and the LocknCharge Cloud software.

Jon Harrer, Technical Sales Rep at LocknCharge
[email protected]  |  (920) 342-4258

Want to Learn More?

For more information, check out this article about streamlining and simplifying device exchange.

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How to Improve the Retail Customer Experience with Mobile Solutions

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“Technology is rewriting operating models across every sector of the economy, but nowhere do we feel this more in our day-to-day lives than in retail.”
– McKinsey & Company

New technologies, such as iPad POS systems, have changed the way businesses operate, enhancing efficiency and productivity as well as reducing costs and boosting profits. You may not think of your local grocery store or nearby outlet mall as hubs for innovation, but the retail industry is on the cutting edge of the emerging tech explosion, especially when it comes to mobile solutions that enhance customer shopping experiences. As McKinsey & Company states, “Technology is rewriting operating models across every sector of the economy, but nowhere do we feel this more in our day-to-day lives than in retail.”

The Retail Shift to Mobile

Retailers see customers with a mobile devices as opportunities to push location-based notifications with offers and coupons, give information on where to find items in a brick-and-mortar stores, and create additional purchase options if an item is out of stock. Technology for retailers is also simplifying the checkout process by offering mobile payment or scan-and-go, which bypasses the checkout line completely. 

These days, many retailers are shifting their focus by offering mobile solutions for associates too. According to the BRP POS/Customer Engagement Survey, mobile devices and tablets are growing faster than other technology in stores, with some retailers phasing out kiosks and traditional POS terminals.

Mobile devices in the hands of customer-facing associates enhance the customer experience by facilitating faster checkouts, collecting customer data and viewing accurate inventory status in real-time. Behind the scenes, these tools improve efficiency when used by employees for processing buy online/pickup in store (BOPIS) orders and in conjunction with “smart shelves” for restocking.

 “Many retailers are scrambling to adjust to the ‘Amazon Effect’ and are exploring order fulfillment automation to try to increase the speed and flexibility of operations in order to compete with Amazon.”
- Forbes

Mobility Solutions for Seamless Warehousing

The pandemic has accelerated the e-commerce trend, with online order volumes exploding at historic levels. 2020 online shopping growth in the U.S. jumped more than 30% year-over-year. The sudden shift to online shopping from physical locations have accelerated omnichannel retail trends, such as BOPIS, curbside-pickup, and home delivery. “Many retailers are scrambling to adjust to the ‘Amazon Effect’ and are exploring order fulfillment automation to try to increase the speed and flexibility of operations in order to compete with Amazon,” explains Forbes.

Three mobility automation solutions in warehouse technology that are helping retailers meet new challenges.

  • Tablet-enabled Robots: Retailers use autonomous mobile robots (AMRs) such as the Locus Robotics 3PLs for fulfillment warehouses to cost-effectively keep up with huge demand, customer expectations, and limited labor availability.
  • Zebra Printers: Bluetooth-enabled mobile thermal printers generate high-quality receipts for BOPIS customers who enjoy online-quality convenience at a physical store.
  • Handheld Scanners: Barcodes make it possible to track inventory more accurately while scanning devices allow warehouse workers to quickly locate, pick, ship, and deliver products seamlessly to customers. Smart shelving can also be connected to handheld devices, so employees know when goods are received, placed on a shelf, or leave the warehouse.
Devices like tablets and smartphones make it easier for employees to work anywhere, increasing productivity and responsiveness.
Why Mobilize?

To better understand the drivers behind workforce mobilization and best practices of those deployments, we surveyed over 15,000 organizations for a data-driven look at the current state of workforce mobilization. Our survey found that 86% of organizations are now in the research or pilot phase of deploying devices. Respondents embrace workplace mobilization for three key reasons:

1. Improve Communications

Mobilization helps employees and customers connect more easily and generates speedier response times. Facilitating faster checkout with a mobile POS in a retail environment can also positively influence revenue. Not to mention, “Mobile POS lowers the overall cost of ownership by eliminating or minimizing the need for ‘big iron’ (a thick-client cash register) at store level and virtually eliminating annual hardware maintenance fees,” explains BRP

2. Faster Transaction Processing

Faster transaction processing is a major contributor to the push toward mobilization. Devices like tablets and smartphones make it a breeze for employees to work anywhere, increasing productivity and responsiveness.

3. Eliminating Manual/Paper Processes

What 66% of organizations seek to impact most by eliminating manual processes is reduced operating overhead and increased revenue. A sales associate in a retail environment armed with a mobile POS can check out customers on the spot, increasing customer store sales, inventory turnover, and upsell opportunities.

Think Beyond Rollout for Successful Mobile Deployment

Because so many organizations are still in the early stages of mobile deployment, their goal may be to simply get devices in employees’ hands. But it’s essential to think beyond rollout. The sustainability of mobile deployment also depends on answering questions like, “What happens when the devices aren’t in use? How can we secure and disinfect them? Where will they be stored?” Fortunately LocknCharge solutions hold the key successful mobilization projects with the answers to these questions.

Automate Time-Wasting Manual Processes and Minimize Device Downtime with FUYL Towers

While many devices are shared, only 27% of organizations have considered centralized storing or charging as part of their deployment. This is often because organizations are most concerned with selecting the device itself and the apps or content for the device. They aren’t thinking about how the devices will be deployed, charged, stored and secured when not in use. Because devices are prevalent in our daily lives, organizations tend to overestimate employees’ abilities to safely charge, store, and maintain their business devices. The LocknCharge FUYL Tower offers a complete hardware and software solution. Efficiently charge, store, secure and manage workflow for phones, tablets, handheld scanners and other mobile devices in individually-lockable compartments. FUYL Towers work seamlessly in the following situations:

  • Check in/out: Designate who can access the FUYL charging tower in advance or on the fly. Towers track who has taken a specific device and when it has been returned.
  • Shared Devices: Employees can easily share the same set of devices, no problem. Pre-set access to a specific locker to limit who can access each device. Employees can also charge, store and secure personal mobile devices during their shift. Like a school locker, but way better.
  • Break/Fix: Reduce device downtime and minimize the burden on your IT team by automating your break/fix workflow. Employees can quickly drop off a broken device in the FUYL Tower and retrieve a loaner device while theirs is being repaired.
Easily Integrate Mobile Devices into Your Workflow with Putnam Charging Stations

If ensuring device apps and data are up-to-date can be considered software maintenance, then storing, securing, and charging the device could be considered hardware maintenance. Multi-device charging stations such as Putnam™ 18 Tower or Putnam 8 and 16 Charging Stations save time by seamlessly integrating mobile devices into your workflow. They also contribute to reducing other mobilization pains, such as theft and loss, and offer these benefits:

  • A centralized point of charging with numbered slots ensures that devices are put back where they came from—and that they’re always charged and ready to go.
  • Only takes up as much desk space as a sheet of scrapbook paper. Now that’s compact!
  • Putnam 18 Tower slot dimensions are optimized to work with many different devices.
  • Putnam 8 and 16 Charging Stations feature an external LED lights show deivce charging status so users alays know which devices are charged and ready to go.
Increase Hygiene Compliance with UVone UV Disinfection for Mobile Devices

Most stores and warehouses are now focusing on strict CDC recommended disinfection regimes, including cleaning objects and surfaces that are frequently touched, such as conveyor rollers, packaging equipment, tablets, phones and keyboards. As mobile device usage becomes more widespread in retail, sanitization of these often-used tools is even more critical. UVone UV-C disinfection for mobile devices helps mitigate the spread of viral bacteria anywhere devices are being used or shared and includes these features:

  • Compatible with almost any device.
  • Works in just 30 seconds, making it six times quicker than traditional wipes.
  • With touchless sensors, users never physically touch the station, reducing cross-contamination.
  • Reduces SARS-CoV-2, the virus that causes COVID-19, by 99.99%*—which is 10x more effective than leading disinfecting wipes.

Schedule a Live Product Demo

Mobile deployments within retail are exploding. Luckily LocknCharge has solutions that retailers like Tiffany, Hugo Boss, Clarins and more have found perfect for storing, charging and securing devices when not in use. Learn more about our ideal solutions for the deployment of mobile devices in your store or warehouse.

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*LocknCharge's kill rate claims are based on data conducted by accredited, BSL-compliant laboratories. For more information about our testing data, please visit www.lockncharge.com/uvone-testing-data.

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