Rally Health Simplifies Workflow So They Can Simplify Healthcare

September 28, 2018 | Washington, D.C. & Cities Across the U.S.

FUYL Tower Charging Locker

Background

It takes vision, coordination and innovation to make life easier. Ironically, it’s a lot of hard work. Rally Health knows full well that simplifying an industry–specifically the consumer health industry–is a complex job.

It all started when founder and CEO Grant Verstandig faced surgery to correct a chronic sports injury. What he had believed to be a minor setback to his college lacrosse career, proved later to be career-ending. Verstandig set out to solve the all-too-common disconnect between individuals and the realities of their own health and healthcare needs.

In a matter of a few years, Verstandig’s company caught the attention of healthcare giant, UnitedHealth Group. They were purchased and have since continued their rapid growth, now employing 1,000 people in offices across the U.S. They’ve also quickly broadened their scope of responsibilities, as they transition into becoming UnitedHealth’s primary digital services platform.

Challenge

Rally Health provides subscribers with online and mobile tools to compare insurance benefit options, search for healthcare providers and participate in employee wellness programs. As they make it easier for consumers to take health matters into their own hands, they too were looking for ways to empower their own growing staff.

For instance, every employee has a company-issued laptop–an essential tool for productivity. Many employees need access to their work remotely, whether from home or a meeting on the other side of the country. IT Operations Manager Gareth Stonebraker and his team are in charge of making sure those employees are reliably equipped, even when it means someone needs a spare laptop on a Sunday evening before a Monday morning flight.

Stonebraker was looking for a method of managing their loaner fleet of laptops in each office. He needed a 24/7 customer service solution that could make life easier for both employees seeking access, as well as his own team granting it.

Solution

Stonebraker was first introduced to the LocknCharge FUYL TowerTM at a reputable conference tradeshow. He saw a live product demo and believed the intelligent charging locker with 15 individually lockable compartments might be just what they were looking for. So, he did his due diligence, consulted with a few key players and brought a 5-bay demo unit back to the office in D.C. for a test run.

It was a hit. Not only was Stonebraker impressed with the ease of working with LocknCharge throughout the process, he also found implementation to be a breeze.

Results

Unlike many of his projects that are met with mixed reviews from the team, the FUYL Tower was fully and immediately embraced. Everyone was on board with the easy-to-use digital keypad and prompts that let employees help themselves to an assigned, fully-charged loaner laptop.

The tower also serves an important secondary purpose as secure overnight storage for many interns who don’t have their own locking filing cabinets for laptops or other mobile devices.

Even the design of the tower fits perfectly into the tech company’s culture. It’s sleek, it’s durable, it’s innovative and yet, it’s simple. With ever-evolving software and firmware upgrades and a lifetime warranty, which is vital for an agile, gumptious company like Rally.

They’re currently in the process of doubling the size of their D.C. office and expanding upon the theme of user self-service by adding a computer accessory vending machine.

 

To download a PDF of this article, click here.

For more information about how LocknCharge is improving workflow in the healthcare industry, click here.

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Patient Satisfaction Scores Are Improved By Successful Mobile Device Deployments

The research is overwhelmingly in favor of using mobile devices in hospitals. Hospitals seem to be seeing overall higher patient satisfaction scores, and a recent study done by Vanson Bourne (commissioned by Jamf) confirmed just that.

The study surveyed 600 global healthcare IT leaders on their use of mobile devices–from the Netherlands and France, to Germany and the United Kingdom, to the United States. 9 in 10 said their organizations have implemented or plan to implement a mobile device initiative, and nearly all (96%) reported an increase in patient experience scores when mobile devices were deployed, with a third of those claiming major improvement.

Healthcare Dive summed up the study: “When it comes to use cases, the highest support is for clinical care teams, with 91% of respondents saying these would benefit from a mobile device initiative. For example, 67% said mobile devices improve communication among a patient’s care team and 52% said they increase access to medical records. Other areas that stand to gain include administrative staff (73%), nonclinical staff (54%), long-term patient stay (47%) and short-term patient stay.”

The Jamf study also concluded that 47% of organizations plan to increase their usage of hand-held technologies within the next 2 years. Read more on this study here.

Mobile devices are most often used in nurses stations, administrative offices and patient rooms, but can also be useful in countless other places when it comes to patient care. A new Zebra Technologies study found recently that mobile devices are likely here to stay; 97% of nurses and 96% of pharmacists at acute care hospitals said they expect to use mobile devices by 2022. This same study found that 7 in 10 hospitals say IT solutions improve patient care, while 55% cited reduced costs. It also found nurses credit mobile devices with improving staff communications, and 61% report fewer medicated administration errors.

With healthcare becoming dependent on mobile devices, it’s more important now than ever to have devices fully charged and ready to use at all times. A recent study confirmed that 91% of current LocknCharge customers prioritize having quick access to mobile devices. LocknCharge laptop and tablet charging stations charge, store, secure and streamline workflow for mobile device deployments of any size.

Mobile devices make hospitals run safer, faster and improve patient satisfaction scores. If you use multiple mobile devices in your establishment, we can help keep them safe, secure, and charged up for the critical times that your staff needs them. Learn more about LocknCharge secure charging devices in healthcare here.

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Why the FUYL Tower is the Ideal Solution for a French Mobile Ban

UK News | LocknCharge

Students in school using cell phone, French cell phone ban | LocknCharge

This month, as students head back after the summer break, schools in France have been busy implementing a mobile phone ban, which has come into force after a new law was passed forbidding the use of phones, tablets and smart watches by children on school playgrounds and at break times – or in other words, as soon as children arrive at school until the end of the day when they leave.

French President Emmanuel Macron made it clear from his election campaign that he wanted to outlaw children’s phones in nursery, primary and middle-schools (or until around the age of 15), in what he called a ‘detox’ law for a younger generation that was increasingly becoming addicted to screens. Legislation was already passed in 2010 stating that children should not use phones in class. Now that phones are banned anywhere on the school premises, his political party says that children have the legal ‘right to disconnect’ from digital pressures throughout their school day.

It is hoped that the ban will help children make friends more easily and help to tackle online bullying during school time. It could also encourage children to be more physically active at break time.

With more than 90% of French children aged between 12 and 17 now owning a mobile phone, it has long been debated how these devices should be managed in schools. Opposing parties have questioned how French schools are going to successfully enforce the ban, and it has been left up to individual schools to decide how to deal with it.

A key recommendation from politicians to schools is the use of lockers – in the same way that Government ministers place their phone in a box before cabinet meetings, they think children should place their mobiles in some sort of secure multi device charging station. Because the new law will still allow mobile phones to be brought into schools, teachers need to find a way of securing and storing them so that they can be kept safely away from individual students.

An ideal solution would be the FUYL Tower charging locker from LocknCharge – an intelligent powered locker designed to individually store, charge and secure almost any mobile device, including mobile phones. Through a simple and easy to use secure digital locking system, children can charge and secure their devices until they collect them at the end of the day. Teachers can rest assured that mobiles will be ‘surrendered’ at the beginning of the school day, there is a much lesser chance of devices being either lost or stolen, and children have the added benefit of leaving school with a fully charged phone.

The FUYL Tower is made up of 15 compartments that throughout a school day can service up to 100 students. Children enter a four-digit PIN from the digital keypad, and the FUYL Tower will automatically allocate an available compartment. They then insert and connect their device (USB or outlet), close the compartment and enter the four-digit PIN again. The same four-digit PIN re-opens the compartment when the student comes to collect their device later.

Where the FUYL Tower becomes unique is in what it can do ‘behind the scenes’. Teachers have control to remote access admin, where they have the opportunity to see how many locker compartments are occupied or available in real-time. If a student forgets their PIN, teachers can unlock compartments from a remote location. The FUYL Tower provides schools with a full audit trail and time-stamped events. For schools who are concerned about budgets, they will know how often the FUYL Tower is used, when it is used and more. This intelligent data logging and statistical analysis is unique to LocknCharge and will help schools to make future purchasing decisions. Staff can use the ‘master override’ options to control the FUYL Tower both on-site and off-site, safely and securely.

What about mobile phone use in schools around the world?

 Not every country believes mobile phones are a hindrance to learning – in fact, in 2015 the mayor of New York, Bill de Blasio, lifted a 10-year ban on phones on school premises to ‘enable parents to stay in touch with their children’ and ‘end the inequity under the current ban, which was enforced mostly at schools with metal detectors in low-income communities’.

In the UK, school policies on mobile devices vary massively, from outright bans to some teachers actually encouraging personal phones and tablets to be used as part of lessons. In fact, a ‘bring your own device’ (or BYOD) scheme can be a fantastic cost-saving solution, with 29% of UK secondary schools now having some form of BYOD in place and a further 26% exploring it.* Some schools choose to ban phone usage amongst younger students, but let older students use them as a way of treating them as responsible users. Some teachers encourage students to take pictures, do some filming or look something up with their own mobiles.

In this case, the FUYL Tower is the ideal solution for children who are turning up to school with mobiles and tablets that need charging. Gone are the days of children sitting by plug sockets, charging their devices while using them!

Ultimately, we are sure that as technology is constantly evolving, policy may change in the future. To ensure our unit is ‘future proofed’, FUYL Towers are upgradable so that schools can benefit from software/firmware updates as the product evolves. Only time will tell the effect the French mobile ban will have on its future generation.

 For more information about the use of the LocknCharge FUYL Tower in schools, click here.

 

*Research by RM Education

 

 

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LocknCharge Customer Voices: Putnam City Schools & LocknCharge Build Custom Charging Solution to Meet the Needs of their School

Cory Boggs, Executive Director of IT at Putnam City Schools in Oklahoma City, OK talks about the challenges his school district faced with deploying and charging iPad devices. With the help of LocknCharge, Putnam City Schools were able to standardize their mobile device program with Putnam Charging Stations.

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LocknCharge Customer Voices: Director of Instructional Technology Saves Time and Space in Schools with Putnam Charging Station

Charri Stratton, Director of Instructional Technology at Putnam City Schools in Oklahoma City, OK talks about the features of the LocknCharge Putnam Charging Station that have allowed her school district to get back valuable teaching time by streamlining hand out and pack up of devices every day.

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