Nonprofits Connect Disadvantaged Youth with Opportunities

Shelters across the country offer food, clothing, shelter—and Wi-Fi

For teens growing up in poverty, or young adults who are homeless, the world can look like a bleak place. These youth need opportunities to overcome the adversity they face and achieve success.

Shelters and other nonprofit organizations play a critical role in providing these opportunities by offering stable housing, food, and other basic necessities to young people in need—as well as access to technology and other resources so they can continue their education and lead independent lives.

Statistics show there is an urgent need for these kinds of services. About 15 million children in the United States—or 21 percent of all U.S. children—live in families with incomes below the federal poverty threshold, the National Center for Children in Poverty (NCCP) reports. However, this threshold has been shown to underestimate the needs of families. Studies show that, on average, families need an income of about twice the poverty level to cover their basic living expenses. Using this standard, 43 percent of all children can be said to live in low-income families.

“Most of these children have parents who work, but low wages and unstable employment leave their families struggling to make ends meet,” the NCCP says. “Poverty can impede children’s ability to learn and contributes to social, emotional, and behavioral problems. Poverty also can contribute to poor health and mental health.”

Food security, shelter, clothing, and other basic necessities are obvious needs, but perhaps less obvious is the need for access to information, education, and job opportunities that the internet provides. While 90 percent of adults with household incomes of $75,000 and above have access to broadband service, only 45 percent of adults with household incomes below $30,000 do, according to Pew Research. As the digital divide between low-income Americans and their wealthier peers continues to grow, this puts youth who grow up in poverty at an even further disadvantage that can be difficult to surmount.

“Americans who don’t have access to the internet are increasingly cut off from job opportunities, educational resources, health-care information, social networks, and even government services,” Lawrence E. Strickling, former head of the Commerce Department’s National Telecommunications and Information Administration, noted during a 2013 forum.

Shelters and other nonprofits can help fill this gap, providing not only access to basic necessities but also digital opportunities.

For instance, Covenant House California provides shelter, food, clothing, Wi-Fi access, and other support services for more than 1,800 homeless and trafficked youth ages 18-24 each year. And thanks to a recent makeover, youth served by the shelter’s Los Angeles branch have access to a LocknCharge FUYL Tower to keep their phones and other devices fully charged and secure, so they can complete schoolwork, look for a job, or even just stay in touch with family and friends.

Provided by the state-of-the-art mobile device charging station has separate, secure compartments for keeping up to 15 cell phones, tablets, or laptops charged and secure. Each individually lockable compartment is equipped with a power outlet and a 2.4 amp USB port, so the teens and young adults served by Covenant House Los Angeles can securely store and charge nearly any device they might own.

The stories of youth whose lives have been transformed by Covenant House are quite powerful. For instance, Jennifer entered the foster care system at age three. She was placed in her first group home at age 15. When she was 18, she left the foster care system and became homeless, with no place to go. “She was lost, unsure of her future, and hurting deeply,” according to the Covenant House website.

But through the safety and support, she discovered at Covenant House, she was able to find success. She went to cosmetology school, began earning money, and eventually became independent. She has remained connected with Covenant House over the years through volunteering, and recently she was asked to become a peer advocate for youth in the foster care system. She became a case manager, and now she works as part of the shelter’s 24-hour response team supporting victims of trafficking.

“Jennifer’s work has opened doors for hundreds of young people, just as Covenant House and our staff opened doors for her,” the organization’s website proclaims. 

Shelters and nonprofits such as Covenant House have become increasingly important as the number of homeless youth in the United States has continued to rise. The Washington Post reports that the number of homeless children in U.S. public schools has doubled since before the 2008 recession, reaching a record total of 1.36 million students in the 2013-15 school year, according to federal data. That’s nearly 3 percent of the nation’s public school students.

“One of the things we note during recessions is that young families and kids tend to be the ones who go into poverty first,” Bruce Lesley, president of First Focus Campaign for Children, told the newspaper. “But also on the back end, kids are the last to recover.”

Read more about LocknCharge and Covenant house on our blog.

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Flight School Uses Charging Towers to Manage iPads

Excerpt taken from

By Jim Pitman | January 5, 2018

Trever Rossini is the owner of Inflight Pilot Training at Flying Cloud Airport (FCM) in Eden Prairie, Minnesota. Rossini and his team recently launched an ambitious yet cost-effective program to outfit the flight school’s entire fleet with high-quality electronic flight bags (EFBs). 

Inflight chose yoke-mounted iPads that are running Garmin Pilot, complete with georeferenced charts, weather, traffic, synthetic vision, and checklists. Customers and instructors use the iPads to dispatch and check in the aircraft themselves. Rental agreements and other important information are loaded on the iPads for easy reference when renters need to know about items such as fuel reimbursement and overnight procedures.

 “EFBs should be standard in every cockpit,” Rossini said. “They enhance safety and really modernize non-glass aircraft. This is a great way to add value to your flight school in the eyes of your customers. It’s a significant investment, but it pays large dividends in the long run as it puts you ahead of your competitors by offering something most flight schools don’t. Syllabus tracking, maintenance alerts, and more can all be integrated and make for a seamless user experience.

ipad charging station

 “The entire system has come together quite nicely and our pilots love it, but there were several obstacles to overcome along the way,” Rossini said. “The first issue I ran into was where to securely store 10 iPads while keeping them charged. After a few hours of searching online, I found a charging tower designed for schools or malls as a secure place to charge devices. We got in touch with the company and they enabled a back-end management system that allows us to set the PIN codes for each locker. It’s a significant investment at $4,000, but the cost of replacing 10 iPads is just as much. It is also nice because we have a few extra lockers to expand into or the instructors can use them to charge their own devices between flights,” Rossini said.

 Keeping the iPads powered in the airplanes was also a challenge. “Cigarette lighter chargers come loose and often aren’t reliable. We needed a better solution,” Rossini said. “We ended up using Mid Continent’s True Blue Power USB chargers , which are FAA approved, and installed them underneath every panel, connected to the avionics master. Based on past experience, the standard iPhone charging cables break after repeated use, so we opted for a more heavy-duty braided nylon cables that I found on Amazon for use inside of the FUYL Tower and airplanes.”

 To protect the iPads from damage, Rossini explained, “We equipped them all with Otterbox Defender cases to make sure they would be damage-resistant, mostly waterproof, and would hold up to the daily abuse of multiple renters. We then searched for a solution for mounting the iPads that wasn’t permanent. Window-mounted suction cup mounts block the view in most aircraft, and we had cases on our iPads, so they wouldn’t fit in most mounts. We went with the RAM X-Grip and yoke mount so each iPad sits just over the yoke, but leaves enough space to view all the instruments.”

Given the popularity of ForeFlight, why did Rossini and his team decide to go with Garmin Pilot? “We have a unique situation where Garmin Pilot is developed right down the road—about 10 minutes from our airport. We have trained some of their app developers in the past, so I reached out to see if they would be interested in helping us get our new idea off the ground,” Rossini said.

“They agreed, and Garmin Pilot became our EFB application of choice. ForeFlight is great, but we really like the Garmin Pilot checklist feature that allows us to sync checklists between all of our accounts,” Rossini said. “For us, the biggest benefits of electronic checklists are the cost of not having to print and laminate checklists, the ability to change checklists when needed, and to allow for a more interactive experience between the pilots and the application. We created preflight and postflight checklists that go over important safety items such as IMSAFE, notam review, TFR review, cleaning windshields, removing trash from the airplane, and other good practices to make sure our customers are always thinking about safety and taking good care of the airplanes,” he said.

Effective communication and education have been key to a successful launch. Inflight’s instructors tested the iPads and apps for a few weeks so that they were prepared to answer customers’ questions. Rossini and his team also sent out detailed emails with step-by-step instructions and put together a three-minute training video to demonstrate the key components:

“Your instructors are your best educators and they are essential to helping the company succeed when making big changes such as this. Get your instructors on board and everything else will work out,” Rossini said.

When asked about the financial investment, Rossini said, “We ended up doing a two-year contract with Verizon that allowed us to finance the monthly payments of the iPads, so we didn’t have to come up with all the money up front. Remember that it takes money to make money, and investing in your school shows your customers that you have a commitment to enhancing their experience. Life is about experiences and flying is an experience in itself, but it really is the little things that people focus on that can lead them to having a great experience with you or a negative one.”

Rossini hopes that more flight schools will follow his lead. He said, “The more schools that are using EFBs, the more improvements and suggestions can be made to make the apps even better. I think the flight school market will be a whole new segment for app developers to target when it comes to EFBs.”

For more information about Inflight Pilot Training, visit the school’s website. You can also contact Rossini at 952-698-3000 or through school’s online contact form.

Jim Pitman has been a flight instructor since 1997. He has been a Part 141 chief flight instructor, Cessna Pilot Center regional manager, and Arizona Flight Instructor of the Year. He flies the Canadair Regional Jet for a U.S. carrier while operating his own flight training business. Connect with Jim at his website

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Using tablets and digital devices in hotels to enhance the guest experience

Excerpt from Hotel Owner UK

James Symons, CEO of LocknCharge talks about the difficulties faced by hotels when using tablets and digital devices to achieve a better guest experience

There is no doubt that in recent years the customer service experience has changed dramatically.  In the past, face to face or telephone customer service was often the only contact a customer would have with a company. This was the tool that built trust, loyalty to a brand, and the personal touch. (more…)

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LocknCharge Customer Voices: English Teacher Sees Life-Changing Improvements with the Use of Tablets in the Classroom

See how Katie Kinder, an English teacher at Kenneth Cooper Middle School in Oklahoma City, OK, has seamlessly integrated tablets into her classroom with the help of the Putnam 16 Charging Station.

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Bridging the Digital Access Gap

To develop the technology literacy skills required for 21st century success, students need anytime, anywhere access to digital tools. But students who grow up in poverty are far less likely to have or use these tools at home. This is why a growing number of schools have developed digital equity plans to bridge the access gap between disadvantaged students and their peers. (more…)

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